The new paradigm for human-bot communication

{rss:content:encoded} The new paradigm for human-bot communication http://ift.tt/2bi4GuH http://ift.tt/1UIwtsf August 24, 2016 at 04:00PM  Chatbots offer the promise of frictionless access to goods, services and information, but creating effective bots can be deceptively tricky. The flip side of the opportunity to interact with users in a seamless, natural way is that user expectations can be prohibitively high. Bots need to be smart and provide greater convenience than apps. Read More