The limits of coworking

It feels like there’s a WeWork on every street nowadays. Take a walk through midtown Manhattan (please don’t actually) and it might even seem like there are more WeWorks than office buildings.

Consider this an ongoing discussion about Urban Tech, its intersection with regulation, issues of public service, and other complexities that people have full PHDs on. I’m just a bitter, born-and-bred New Yorker trying to figure out why I’ve been stuck in between subway stops for the last 15 minutes, so please reach out with your take on any of these thoughts: @Arman.Tabatabai@techcrunch.com.

Co-working has permeated cities around the world at an astronomical rate. The rise has been so remarkable that even the headline-dominating SoftBank seems willing to bet the success of its colossal Vision Fund on the shift continuing, having poured billions into WeWork – including a recent $4.4 billion top-up that saw the co-working king’s valuation spike to $45 billion.

And there are no signs of the trend slowing down. With growing frequency, new startups are popping up across cities looking to turn under-utilized brick-and-mortar or commercial space into low-cost co-working options.

It’s a strategy spreading through every type of business from retail – where companies like Workbar have helped retailers offer up portions of their stores – to more niche verticals like parking lots – where companies like Campsyte are transforming empty lots into spaces for outdoor co-working and corporate off-sites. Restaurants and bars might even prove most popular for co-working, with startups like Spacious and KettleSpace turning restaurants that are closed during the day into private co-working space during their off-hours.

Before you know it, a startup will be strapping an Aeron chair to the top of a telephone pole and calling it “WirelessWorking”.

But is there a limit to how far co-working can go? Are all of the storefronts, restaurants and open spaces that line city streets going to be filled with MacBooks, cappuccinos and Moleskine notebooks? That might be too tall a task, even for the movement taking over skyscrapers.

The co-working of everything…

Photo: Vasyl Dolmatov / iStock via Getty Images

So why is everyone trying to turn your favorite neighborhood dinner spot into a part-time WeWork in the first place? Co-working offers a particularly compelling use case for under-utilized space.

First, co-working falls under the same general commercial zoning categories as most independent businesses and very little additional infrastructure – outside of a few extra power outlets and some decent WiFi – is required to turn a space into an effective replacement for the often crowded and distracting coffee shops used by price-sensitive, lean, remote, or nomadic workers that make up a growing portion of the workforce.

Thus, businesses can list their space at little-to-no cost, without having to deal with structural layout changes that are more likely to arise when dealing with pop-up solutions or event rentals.

On the supply side, these co-working networks don’t have to purchase leases or make capital improvements to convert each space, and so they’re able to offer more square footage per member at a much lower rate than traditional co-working spaces. Spacious, for example, charges a monthly membership fee of $99-$129 dollars for access to its network of vetted restaurants, which is cheap compared to a WeWork desk, which can cost anywhere from $300-$800 per month in New York City.

Customers realize more affordable co-working alternatives, while tight-margin businesses facing increasing rents for under-utilized property are able to pool resources into a network and access a completely new revenue stream at very little cost. The value proposition is proving to be seriously convincing in initial cities – Spacious told the New York Times, that so many restaurants were applying to join the network on their own volition that only five percent of total applicants were ultimately getting accepted.

Basically, the business model here checks a lot of the boxes for successful marketplaces: Acquisition and transaction friction is low for both customers and suppliers, with both seeing real value that didn’t exist previously. Unit economics seem strong, and vetting on both sides of the market creates trust and community. Finally, there’s an observable network effect whereby suppliers benefit from higher occupancy as more customers join the network, while customers benefit from added flexibility as more locations join the network.

… Or just the co-working of some things…

Photo: Caiaimage / Robert Daly via Getty Images

So is this the way of the future? The strategy is really compelling, with a creative solution that offers tremendous value to businesses and workers in major cities. But concerns around the scalability of demand make it difficult to picture this phenomenon becoming ubiquitous across cities or something that reaches the scale of a WeWork or large conventional co-working player.

All these companies seem to be competing for a similar demographic, not only with one another, but also with coffee shops, free workspaces, and other flexible co-working options like Croissant, which provides members with access to unused desks and offices in traditional co-working spaces. Like Spacious and KettleSpace, the spaces on Croissant own the property leases and are already built for co-working, so Croissant can still offer comparatively attractive rates.

The offer seems most compelling for someone that is able to work without a stable location and without the amenities offered in traditional co-working or office spaces, and is also price sensitive enough where they would trade those benefits for a lower price. Yet at the same time, they can’t be too price sensitive, where they would prefer working out of free – or close to free – coffee shops instead of paying a monthly membership fee to avoid the frictions that can come with them.

And it seems unclear whether the problem or solution is as poignant outside of high-density cities – let alone outside of high-density areas of high-density cities.

Without density, is the competition for space or traffic in coffee shops and free workspaces still high enough where it’s worth paying a membership fee for? Would the desire for a private working environment, or for a working community, be enough to incentivize membership alone? And in less-dense and more-sprawl oriented cities, members could also face the risk of having to travel significant distances if space isn’t available in nearby locations.

While the emerging workforce is trending towards more remote, agile and nomadic workers that can do more with less, it’s less certain how many will actually fit the profile that opts out of both more costly but stable traditional workspaces, as well as potentially frustrating but free alternatives. And if the lack of density does prove to be an issue, how many of those workers will live in hyper-dense areas, especially if they are price-sensitive and can work and live anywhere?

To be clear, I’m not saying the companies won’t see significant growth – in fact, I think they will. But will the trend of monetizing unused space through co-working come to permeate cities everywhere and do so with meaningful occupancy? Maybe not. That said, there is still a sizable and growing demographic that need these solutions and the value proposition is significant in many major urban areas.

The companies are creating real value, creating more efficient use of wasted space, and fixing a supply-demand issue. And the cultural value of even modestly helping independent businesses keep the lights on seems to outweigh the cultural “damage” some may fear in turning them into part-time co-working spaces.

And lastly, some reading while in transit:

• The Grim Future of Urban Warfare – The Atlantic, Darran Anderson
• New York’s New Wage Law for Uber Drivers is a Lesson for Cities Around the World – MIT Technology Review, Erin Winick
• Can New Home Building Tech Help Solve the Affordability Crisis? – FastCompany, Adele Peters
• Homelessness Rises More Quickly Where Rent Exceeds a Third of Income – Zillow Research, Chris Glynn & Alexander Casey
• Vote on Temescal to Test Core Values – StreetsblogSF, Roger Rudick
• L.A. Approves New Rules for Airbnb-Type Rentals After Years of Debate – Los Angeles Times, Emily Alpert Reyes
• Can France Revive its Industrial Heartland? – FT, Harriet Agnew
• Why Communities Across America Are Pushing to Close Waste Incinerators – CityLab, Rebecca Stoner

from Social – TechCrunch https://ift.tt/2zZD5hf The limits of coworking Arman Tabatabai https://ift.tt/2PFeXFz
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The limits of coworking

It feels like there’s a WeWork on every street nowadays. Take a walk through midtown Manhattan (please don’t actually) and it might even seem like there are more WeWorks than office buildings.

Consider this an ongoing discussion about Urban Tech, its intersection with regulation, issues of public service, and other complexities that people have full PHDs on. I’m just a bitter, born-and-bred New Yorker trying to figure out why I’ve been stuck in between subway stops for the last 15 minutes, so please reach out with your take on any of these thoughts: @Arman.Tabatabai@techcrunch.com.

Co-working has permeated cities around the world at an astronomical rate. The rise has been so remarkable that even the headline-dominating SoftBank seems willing to bet the success of its colossal Vision Fund on the shift continuing, having poured billions into WeWork – including a recent $4.4 billion top-up that saw the co-working king’s valuation spike to $45 billion.

And there are no signs of the trend slowing down. With growing frequency, new startups are popping up across cities looking to turn under-utilized brick-and-mortar or commercial space into low-cost co-working options.

It’s a strategy spreading through every type of business from retail – where companies like Workbar have helped retailers offer up portions of their stores – to more niche verticals like parking lots – where companies like Campsyte are transforming empty lots into spaces for outdoor co-working and corporate off-sites. Restaurants and bars might even prove most popular for co-working, with startups like Spacious and KettleSpace turning restaurants that are closed during the day into private co-working space during their off-hours.

Before you know it, a startup will be strapping an Aeron chair to the top of a telephone pole and calling it “WirelessWorking”.

But is there a limit to how far co-working can go? Are all of the storefronts, restaurants and open spaces that line city streets going to be filled with MacBooks, cappuccinos and Moleskine notebooks? That might be too tall a task, even for the movement taking over skyscrapers.

The co-working of everything…

Photo: Vasyl Dolmatov / iStock via Getty Images

So why is everyone trying to turn your favorite neighborhood dinner spot into a part-time WeWork in the first place? Co-working offers a particularly compelling use case for under-utilized space.

First, co-working falls under the same general commercial zoning categories as most independent businesses and very little additional infrastructure – outside of a few extra power outlets and some decent WiFi – is required to turn a space into an effective replacement for the often crowded and distracting coffee shops used by price-sensitive, lean, remote, or nomadic workers that make up a growing portion of the workforce.

Thus, businesses can list their space at little-to-no cost, without having to deal with structural layout changes that are more likely to arise when dealing with pop-up solutions or event rentals.

On the supply side, these co-working networks don’t have to purchase leases or make capital improvements to convert each space, and so they’re able to offer more square footage per member at a much lower rate than traditional co-working spaces. Spacious, for example, charges a monthly membership fee of $99-$129 dollars for access to its network of vetted restaurants, which is cheap compared to a WeWork desk, which can cost anywhere from $300-$800 per month in New York City.

Customers realize more affordable co-working alternatives, while tight-margin businesses facing increasing rents for under-utilized property are able to pool resources into a network and access a completely new revenue stream at very little cost. The value proposition is proving to be seriously convincing in initial cities – Spacious told the New York Times, that so many restaurants were applying to join the network on their own volition that only five percent of total applicants were ultimately getting accepted.

Basically, the business model here checks a lot of the boxes for successful marketplaces: Acquisition and transaction friction is low for both customers and suppliers, with both seeing real value that didn’t exist previously. Unit economics seem strong, and vetting on both sides of the market creates trust and community. Finally, there’s an observable network effect whereby suppliers benefit from higher occupancy as more customers join the network, while customers benefit from added flexibility as more locations join the network.

… Or just the co-working of some things…

Photo: Caiaimage / Robert Daly via Getty Images

So is this the way of the future? The strategy is really compelling, with a creative solution that offers tremendous value to businesses and workers in major cities. But concerns around the scalability of demand make it difficult to picture this phenomenon becoming ubiquitous across cities or something that reaches the scale of a WeWork or large conventional co-working player.

All these companies seem to be competing for a similar demographic, not only with one another, but also with coffee shops, free workspaces, and other flexible co-working options like Croissant, which provides members with access to unused desks and offices in traditional co-working spaces. Like Spacious and KettleSpace, the spaces on Croissant own the property leases and are already built for co-working, so Croissant can still offer comparatively attractive rates.

The offer seems most compelling for someone that is able to work without a stable location and without the amenities offered in traditional co-working or office spaces, and is also price sensitive enough where they would trade those benefits for a lower price. Yet at the same time, they can’t be too price sensitive, where they would prefer working out of free – or close to free – coffee shops instead of paying a monthly membership fee to avoid the frictions that can come with them.

And it seems unclear whether the problem or solution is as poignant outside of high-density cities – let alone outside of high-density areas of high-density cities.

Without density, is the competition for space or traffic in coffee shops and free workspaces still high enough where it’s worth paying a membership fee for? Would the desire for a private working environment, or for a working community, be enough to incentivize membership alone? And in less-dense and more-sprawl oriented cities, members could also face the risk of having to travel significant distances if space isn’t available in nearby locations.

While the emerging workforce is trending towards more remote, agile and nomadic workers that can do more with less, it’s less certain how many will actually fit the profile that opts out of both more costly but stable traditional workspaces, as well as potentially frustrating but free alternatives. And if the lack of density does prove to be an issue, how many of those workers will live in hyper-dense areas, especially if they are price-sensitive and can work and live anywhere?

To be clear, I’m not saying the companies won’t see significant growth – in fact, I think they will. But will the trend of monetizing unused space through co-working come to permeate cities everywhere and do so with meaningful occupancy? Maybe not. That said, there is still a sizable and growing demographic that need these solutions and the value proposition is significant in many major urban areas.

The companies are creating real value, creating more efficient use of wasted space, and fixing a supply-demand issue. And the cultural value of even modestly helping independent businesses keep the lights on seems to outweigh the cultural “damage” some may fear in turning them into part-time co-working spaces.

And lastly, some reading while in transit:

• The Grim Future of Urban Warfare – The Atlantic, Darran Anderson
• New York’s New Wage Law for Uber Drivers is a Lesson for Cities Around the World – MIT Technology Review, Erin Winick
• Can New Home Building Tech Help Solve the Affordability Crisis? – FastCompany, Adele Peters
• Homelessness Rises More Quickly Where Rent Exceeds a Third of Income – Zillow Research, Chris Glynn & Alexander Casey
• Vote on Temescal to Test Core Values – StreetsblogSF, Roger Rudick
• L.A. Approves New Rules for Airbnb-Type Rentals After Years of Debate – Los Angeles Times, Emily Alpert Reyes
• Can France Revive its Industrial Heartland? – FT, Harriet Agnew
• Why Communities Across America Are Pushing to Close Waste Incinerators – CityLab, Rebecca Stoner

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Propel raises $12.8M for its free app to manage government benefits

{rss:content:encoded} Propel raises $12.8M for its free app to manage government benefits https://ift.tt/2CdDtdj https://ift.tt/2Qv59TP December 15, 2018 at 12:03AM

Propel, maker of the Fresh EBT app for managing food stamps and other benefits, announced today that it has raised $12.8 million in Series A funding.

Fresh EBT (the EBT stands for the Electronics Transfer Benefit card, which is how food stamp participants receive their benefits) allows users to check their food stamp/SNAP balance and find stores that accept food stamps. Users can also track their spending. The app is free for consumers and government agencies — the company makes money through digital coupons and a job board.

Propel says Fresh EBT is now used by more than 1.5 million Americans each month, and that more than 30,000 people have applied for jobs this year that they discovered through the app. For example, the announcement quotes one user, Tracy B. from Fairland, Virginia — she described Fresh EBT as her “personal financial adviser,” and also said she used it to find discount zoo tickets, and even her current job.

When Propel raised its $4 million seed round last year, founder and CEO Jimmy Chen described his mission as building “a more user-friendly safety net.” He argued that there’s no conflict between Propel’s social mission and its structure as a for-profit business, a position he reiterated in today’s announcement.

“Our investors are world-class experts in their respective fields,” he said. “They share an understanding of the challenges of low-income Americans and a belief that Propel can build a massive business by fighting poverty.”

Those investors include Nyca Partners, which led the round. Andreessen Horowitz, Kleiner Perkins Caufield & Byers, Omidyar Network, Alexa von Tobel and Kevin Durant’s Thirty Five Ventures also participated.

“It’s not hard to see the huge opportunity in building better financial services for low-income people,” said Nyca Managing Partner Hans Morris in a statement. “We just haven’t seen many companies in this space that have an opportunity to have such a large impact at massive scale. That’s why we’re so excited to invest in Propel.”

Propel raises $4M to make the social safety net more tech savvy and user friendly

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Propel raises $12.8M for its free app to manage government benefits

Propel, maker of the Fresh EBT app for managing food stamps and other benefits, announced today that it has raised $12.8 million in Series A funding.

Fresh EBT (the EBT stands for the Electronics Transfer Benefit card, which is how food stamp participants receive their benefits) allows users to check their food stamp/SNAP balance and find stores that accept food stamps. Users can also track their spending. The app is free for consumers and government agencies — the company makes money through digital coupons and a job board.

Propel says Fresh EBT is now used by more than 1.5 million Americans each month, and that more than 30,000 people have applied for jobs this year that they discovered through the app. For example, the announcement quotes one user, Tracy B. from Fairland, Virginia — she described Fresh EBT as her “personal financial adviser,” and also said she used it to find discount zoo tickets, and even her current job.

When Propel raised its $4 million seed round last year, founder and CEO Jimmy Chen described his mission as building “a more user-friendly safety net.” He argued that there’s no conflict between Propel’s social mission and its structure as a for-profit business, a position he reiterated in today’s announcement.

“Our investors are world-class experts in their respective fields,” he said. “They share an understanding of the challenges of low-income Americans and a belief that Propel can build a massive business by fighting poverty.”

Those investors include Nyca Partners, which led the round. Andreessen Horowitz, Kleiner Perkins Caufield & Byers, Omidyar Network, Alexa von Tobel and Kevin Durant’s Thirty Five Ventures also participated.

“It’s not hard to see the huge opportunity in building better financial services for low-income people,” said Nyca Managing Partner Hans Morris in a statement. “We just haven’t seen many companies in this space that have an opportunity to have such a large impact at massive scale. That’s why we’re so excited to invest in Propel.”

https://ift.tt/eA8V8J Propel raises $12.8M for its free app to manage government benefits https://ift.tt/2CdDtdj

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Niantic reportedly raising $200M at $3.9B valuation

Pokémon Go creator Niantic is raising a $200 million Series C at a valuation of $3.9 billion according to a report from Katie Roof at the WSJ. The round is expected to be led by IVP with participation from Samsung and aXiomatic Gaming.

The upcoming raise would bring the company’s total funding to $425 million according to Crunchbase. Niantic’s last round was raised at a $3 billion valuation.

TechCrunch has reached out to Niantic for comment.

The gaming startup which has invested significantly in augmented reality technologies is also behind titles such as its recently updated Ingress title and an upcoming Harry Potter mobile game. The company was founded as a startup within Google in 2010 and was spun out as its own entity in 2015, releasing its hit title Pokémon Go the next year.

The company is currently working on its next big augmented reality mobile title Harry Potter: Wizards Unite, aiming to create a proper follow-up hit that can capture the excitement of its Pokémon title. The app’s success will likely be crucial to perceptions that Pokémon Go was more than a fluke breakout success. A release date has not yet been set for the title.

https://ift.tt/eA8V8J Niantic reportedly raising $200M at $3.9B valuation https://ift.tt/2QyTm6Y

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Robinhood’s 3% interest checking & savings may not be properly insured

Robinhood’s new high-interest, zero-fee checking and savings feature seems to be too good to be true. Users’ money may not be fully protected. The CEO of the Securities Investor Protection Corporation, a non-profit membership corporation that insures stock brokerages, tells TechCrunch its insurance would not apply to checking and savings accounts the way Robinhood claims. “Robinhood would be buying securities for its account and sharing a portion of the proceeds with their customers, and that’s not what we cover” says SIPC CEO Stephen Harbeck. “I’ve never seen a single document on this. I haven’t been consulted on this.”

That info directly conflicts with comments from Robinhood’s comms team, which told me yesterday users would be protected because the SIPC insures brokerages and the checking/savings feature is offered via Robinhood’s brokerage that is a member of the SIPC.

If Robinhood checking and savings is indeed ineligible for insurance coverage from the SIPC, and since it doesn’t qualify for FDIC protection like a standard bank, users’ funds could be at risk. Robinhood co-CEO Baiju Bhatt told me that “Robinhood invests users’ checking and savings money into government-grade assets like US treasuries and we collect yield from those assets and pay that back to customers in the form of 3 percent interest.” But Harbeck tells me that means users would effectively be loaning Robinhood their money, and the SIPC doesn’t cover loans. If a market downturn caused the values of those securities to decline and Robinhood couldn’t cover the losses, the SIPC wouldn’t necessarily help users get their money back. 

Robinhood launches no-fee checking/savings with Mastercard & the most ATMs

Robinhood’s team insisted yesterday that customers would not lose their money in the event that the treasuries it invests in decline, and that only what users gamble on the stock market would be unprotected as is standard. But now it appears that because Robinhood is misusing its brokerage classification to operate checking and savings accounts where it says users don’t have to invest in stocks and other securities, SIPC insurance wouldn’t apply. “I have an issue with some of the things on their website about whether these checking and savings accounts would be protected. I refered the issue to the SEC” Harbeck tells me. TechCrunch has reached out to the SEC and will update if we hear back about its perspective on the issue.

Robinhood planned to start shipping its Mastercard debit cards to customers on December 18th with users being added off the waitlist in January. That might need to be delayed due to the insurance problem. We’ve repeatedly asked Bhatt and Robinhood’s team for a formal statement and clarification this morning, but have not heard back.

Robinhood touted how its checking and savings features have no minimum account balance, overdraft fees, foreign transaction fees, or card replacement fees. It also has 75,000 free-to-use ATMs in its network, which Bhatt claims is more than the top five US banks combined. And its 3 percent interest rate users earn is much higher than the 0.09% average interest rate for traditional savings, and beats  most name brand banks outside of some credit unions.

But for those perks, users must sacrifice brick-and-mortar bank branches that can help them with troubles, and instead rely on a 24/7 live chat customer support feature from Robinhood. The debit card has Mastercard’s zero-liability protection against fraud, and Robinhood partners with Sutton Bank to issue the card. But it’s unclear how the checking and savings accounts would be protected against other types of attacks or scams.

Robinhood was likely hoping to build a larger user base on top of its existing 6 million accounts by leveraging software scalability to provide such competitive rates. It planned to be profitable from its margin on the interest from investing users’ money and a revenue sharing agreement with Mastercard on interchange fee charged to merchants when you swipe your card. But long-term, Robinhood may use checking and savings as a wedge into the larger financial services market from which it can launch more lucrative products like loans.

But that could fall apart if users are scared to move their checking and savings money to Robinhood. Startups can suddenly fold or make too risky of decisions while chasing growth. Robinhood’s valuation went from $1.3 billion last year to $5.6 billion when it raised $363 million this year. That puts intense pressure on the company to grow to justify that massive valuation. In its rush to break into banking, it may have cut corners on becoming properly insured.

[DIsclosure: The author of this article knows Robinhood co-founders Baiju Bhatt and Vlad Tenev from college 10 years ago]

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Last call for Polish pitch-offs

I’m heading back to Europe to hang out in Wroclaw and Warsaw so it’s last call for pitch off applications.

I’ll be at a Wroclaw event, called In-Ference, which is happening on December 17 and you can submit to pitch here. The team will notify you if you have been chosen. The winner will receive a table at TC Disrupt in San Francisco.

The Warsaw event, here, is on the 19th at WeWork in Warsaw. You can sign up to pitch here. I’ll notify the folks I’ve chosen and the winner gets a table at TC Disrupt, as well.

Special thanks to WeWork Labs in Warsaw for supplying some beer and pizza for the event and, as always, special thanks to Dermot Corr and Ahmad Piraiee for putting these things together. See you soon!

https://ift.tt/eA8V8J Last call for Polish pitch-offs https://ift.tt/2UL2bsM

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Facebook bug exposed up to 6.8M users’ unposted photos to apps

Reset the “days since the last Facebook privacy scandal” counter, as a Facebook has just revealed a Photo API bug gave app developers too much access to the photos of up to 5.6 million users. The bug allowed apps users had approved to pull their timeline photos to also receive their Facebook Stories, Marketplace photos, and most worryingly, photos they’d uploaded to Facebook but never shared. Facebook says the bug ran for 12 days from September 13th to September 25th.

Facebook initially didn’t disclose when it discovered the bug, but in response to TechCrunch’s inquiry, a spokesperson says that it was discovered and fixed on September 25th. They say it took time for the company to investigate whch apps and people were impacted, and build and translate the warning notification it will send impacted users. The delay could put Facebook at risk of GDPR fines for not promptly disclosing the issue within 72 hours that can go up to 20 million pounds or 4 percent of annual global revenue.

Facebook provided merely a glib “We’re sorry this happened” in terms of an apology. It will provide tools next week for app developers to check if they were impacted and it will work with them to delete photos they shouldn’t have. The company plans to notify people it suspects may have been impacted by the bug via Facebook notification that will direct them to the Help Center where they’ll see if they used any apps impacted by the bug. It’s recommending users log into apps to check if they have wrongful photo access. Here’s a look at a mockup of warning notifcation users will see:

Facebook tells me the bug did not impact photos privately shared through Messenger. The bug wouldn’t have exposed photos users never uploaded to Facebook from their camera roll or computer. But photos users uploaded but either decided not to post, that got interrupted by connectivity issues, or that they otherwise never finished sharing could have winded up with app developers.

The privacy failure will further weaken confidence that Facebook is a reponsible steward for our private data. It follows Facebook’s massive security breach that allowed hackers to scrape 30 million people’s information back in September. There was also November’s bug allowing websites to read users’ Likes, October’s bug that mistakenly deleted people’s Live videos, and May’s bug that changed people’s status update composer privacy settings. It increasingly looks like the social network has gotten too big for the company to secure. Curiously, Facebook discovered the bug on September 25th, the same day as its 30 million user breach. Perhaps it kept a lid on the situation in hopes of not creating an even bigger scandal.

That it keeps photos you partially uploaded but never posted in the first place is creepy, but the fact that these could be exposed to third-party developers is truly unacceptable. And it seems Facebook is so tired of its failings that it couldn’t put forward even a seemingly heartfelt apology is telling. This company’s troubles are not only souring users on Facebook, but employees and the tech industry as large as well. CEO Mark Zuckerberg told Congress earlier this year that “We have a responsibility to protect your data, and if we can’t then we don’t deserve to serve you.” What does Facebook deserve at this point?

from Social – TechCrunch https://ift.tt/2QwbtdN Facebook bug exposed up to 6.8M users’ unposted photos to apps Josh Constine https://ift.tt/2rBUEiD
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LemonBox, which brings US vitamins to Chinese consumers, raises $2M

LemonBox, a Chinese e-commerce startup that imports vitamins and health products from the U.S., has raised $2 million to develop its business.

The company graduated from Y Combinator’s most recent program in the U.S. and, fueled by the demo day, has pulled in the new capital from 10 investors, which include Partech, Tekton Ventures, Cathexis Ventures, Scrum Ventures and 122 West Ventures.

LemonBox started when co-founder and CEO Derek Weng, a former employee at Walmart in the U.S., saw an opportunity to organize the common practice of bringing health products back in China. Any Mainland Chinese person who has lived in, or even just visited, the U.S. will be familiar with such requests from family and friends, and LemonBox aims to make it possible for anyone in China to get U.S.-quality products without relying on a mule.

The service is primarily a WeChat app — which taps into China’s ubiquitous messaging platform — and a website, although Weng told TechCrunch in an interview this week that the company is contemplating a standalone app of its own. The benefit of that, beyond a potentially more engaging customer experience, could be to broaden LemonBox’s product selection and use data to offer a more customized selection of products. Related to that, LemonBox said it hopes to work with health and fitness-related services in the future to gather data, with permission, to help refine the personal approach.

LemonBox brings US vitamins and health products to consumers in China

LemonBox’s team has now grown to 20 people, with 12 full-time staff and 8 interns, and Weng said that the new funding will also go toward increased marketing, improvements to the WeChat app and upgrading the company’s supply chain. Business, he added, is growing at 35 percent per week as LemonBox has adopted a personal approach to its packaging, much like Amazon-owned PillPack.

“This is the first time people in China have ever seen this level of customization for their vitamins,” Weng told TechCrunch.

Members of the LemonBox team with Qi Lu, who heads up Y Combinator’s China business

Qi Lu, the former Microsoft and Baidu executive who leads YC’s new China unit, said he is “bullish” about the business.

“What LemonBox offers resonates with me and is serving a clear China market needs. Personally, I travel a lot between China and the U.S., and I often was asked by my relatives to help purchase and carry them similar products like vitamins,” he said in a prepared statement.

“More importantly, what LemonBox can do is to build an initial core user base and a growing brand. Over time, by serving their users well, it can reach and engage more users who want to better take care of their broader nutrition needs, use more data and take advantage of increasingly stronger AI technologies to customers and personalize, and become an essential service for more and more users and customers in China,” Lu added.

https://ift.tt/2Cb5xxX LemonBox, which brings US vitamins to Chinese consumers, raises $2M https://ift.tt/2SKGabJ

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Facebook Portal adds games and web browser amidst mediocre Amazon reviews

After receiving a flogging from privacy critics, Facebook is scrambling to make its smart display video chat screen Portal more attractive to buyers. Today Facebook is announcing the addition a of a web browser, plus some of Messenger’s Instant Games like Battleship, Draw Something, Sudoku, and Words With Friends. ABC News and CNN are adding content to Portal, which now also has a manual zoom mode for its auto-zooming smart camera so you can zero in on a particular thing in view. Facebook has also added new augmented reality Story Time tales, seasonal AR masks, in-call music sharing through iHeartRadio beyond Spotify and Pandora that already offer it, and nickname calling so you can say “Hey Portal, call Mom.”

But the question remains who’s buying? Facebook is already discounting the 10-inch screen Portal and 15-inch Portal+. Formerly $100 off if you buy two, Facebook is still offering $50 off just one until Christmas Eve as part of a suspiciously long Black Friday Sale. That doesn’t signal this thing is flying off the shelves. We don’t have sales figures, but Portal has a 3.4 rating on Amazon while Portal+ has a 3.6 — both trailing the 4.2 rating of Amazon’s own Echo Shows 2. Users are griping about the lack of Amazon Video support for Ring doorbells, not receiving calls, and of course the privacy implications.

Personally, I’ve found Portal+ to be competent in the five weeks since launch. The big screen is great as a smart photo frame and video calls look great. But Alexa and Facebook’s own voice assistant have a tough time dividing up functionality, and sometimes I can’t get either to play a specific song on Spotify, pause or change volume, or other activities my Google Home has no trouble with. Facebook said it was hoping to add Google Assistant to Portal but there’s no progress on that front yet.

The browser will be a welcome addition, and allow Facebook to sidestep some of the issues around its thin app platform. While it recently added a Smart TV version of YouTube, now users can access lots of services without those developers having to commit to building something for Portal given its uncertain future.

The hope seems to be that mainstream users who aren’t glued to the tech press where Facebook is constantly skewered might be drawn in by these device’s flashy screens and the admittedly impressive auto-zooming camera. But to overcome the brand tax levied by all of Facebook’s privacy scandals, Portal must be near perfect. Without the native apps for popular video providers like Netflix and Hulu, consistent voice recognition, and more unique features missing from competing smart displays, the fear of Facebook’s surveillance may be outweighing people’s love for shiny new gadgets.

 

Facebook launches Portal auto-zooming video chat screens for $199/$349

So I sent my mom that newfangled Facebook Portal

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Jack Dorsey and Twitter ignored opportunity to meet with civic group on Myanmar issues

Responding to criticism from his recent trip to Myanmar, Twitter CEO Jack Dorsey said he’s keen to learn about the country’s racial tension and human rights atrocities, but it has emerged that both he and Twitter’s public policy team ignored an opportunity to connect with a key civic group in the country.

A loose group of six companies in Myanmar has engaged with Facebook in a bid to help improve the situation around usage of its services in the country — often with frustrating results — and key members of that alliance, including Omidyar-backed accelerator firm Phandeeyar, contacted Dorsey via Twitter DM and emailed the company’s public policy contacts when they learned that the CEO was visiting Myanmar.

The plan was to arrange a forum to discuss the social media concerns in Myanmar to help Dorsey gain an understanding of life on the ground in one of the world’s fastest-growing internet markets.

“The Myanmar tech community was all excited, and wondering where he was going,” Jes Kaliebe Petersen, the Phandeeyar CEO, told TechCrunch in an interview. “We wondered: ‘Can we get him in a room, maybe at a public event, and talk about technology in Myanmar or social media, whatever he is happy with?'”

The DMs went unread. In a response to the email, a Twitter staff member told the group that Dorsey was visiting the country strictly on personal time with no plans for business. The Myanmar-based group responded with an offer to set up a remote, phone-based briefing for Twitter’s public policy team with the ultimate goal of getting information to Dorsey and key executives, but that email went unanswered.

When we contacted Twitter, a spokesperson initially pointed us to a tweet from Dorsey in which he said: “I had no conversations with the government or NGOs during my trip.”

We know we can’t do this alone, and continue to welcome conversation with and help from civil society and NGOs within the region. I had no conversations with the government or NGOs during my trip. We’re always open to feedback on how to best improve.

— jack (@jack) December 11, 2018

However, within two hours of our inquiry, a member of Twitter’s team responded to the group’s email in an effort to restart the conversation and set up a phone meeting in January.

“We’ve been in discussions with the group prior to your outreach,” a Twitter spokesperson told TechCrunch in a subsequent email exchange.

That statement is incorrect.

Still, on the bright side, it appears that the group may get an opportunity to brief Twitter on its concerns on social media usage in the country after all.

The micro-blogging service isn’t as well-used in Myanmar as Facebook, which has some 20 million monthly users and is practically the de facto internet, but there have been concerns in Myanmar. For one thing, there was been the development of a somewhat sinister bot army in Myanmar and other parts of Southeast Asia, while it remains a key platform for influencers and thought-leaders.

“[Dorsey is] the head of a social media company and, given the massive issues here in Myanmar, I think it’s irresponsible of him to not address that,” Petersen told TechCrunch.

“Twitter isn’t as widely used as Facebook but that doesn’t mean it doesn’t have concerns happening with it,” he added. “As we’d tell Facebook or any large tech company with a prominent presence in Myanmar, it’s important to spend time on the ground like they’d do in any other market where they have a substantial presence.”

The UN has concluded that Facebook plays a “determining” role in accelerating ethnic violence in Myanmar. While Facebook has tried to address the issues, it hasn’t committed to opening an office in the country and it released a key report on the situation on the eve of the U.S. mid-term elections, a strategy that appeared designed to deflect attention from the findings. All of which suggests that it isn’t really serious about Myanmar.

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International money transfer company TransferGo scores $17.6M Series B

TransferGo, the London-based international money transfer startup, has raised just over $17.6 million in Series B funding, including an earlier tranche of funding closed in May. The round is led by Vostok Emerging Finance, and Silicon Valley’s Hard Yaka, with participation from Revo Capital, U-Start Club, and Practica Capital. The figure also includes around $830,000 in equity crowdfunding via Seedrs.

Founded in 2012, TransferGo currently operates in 47 countries around the world, with offices in London, Vilnius, Berlin, Warsaw and Istanbul. It claims a customer base of 833,000 users, adding more than 1,000 new customers per day, and positions itself as offering one of the fastest international money transfer services on the market. This sees it able to provide international “cross-network” transfers in 30 minutes.

The fintech company also recently launched a free international money transfer service, with what it says is a a zero transaction fee and with no mark up on exchange rates, allowing customers to transfer money globally at no cost. Essentially, if you aren’t time sensitive or perhaps are transferring larger amounts, you can elect to use the free tier. If you need a guaranteed arrival time for the money you are sending, you can use the paid tier, which still looks pretty competitive.

In a call and over follow-up emails, TransferGo co-founder and CEO Daumantas Dvilinskas explained that the fintech has built out its own “proprietary technology and infrastructure” to enable it to do 30 minute transfers on the corridors it offers and at a cost that remains low. This means having partner bank accounts as close to the final destination as possible, and re-routing the money being transferred to avoid unnecessary charges and to enough volume to afford economies of scale at the point of conversation.

“We cross-sell our customers different delivery options based on how quickly they want to receive the money,” Dvilinskas tells me. “TransferGo Now product, where customers can get a 30 minute guaranteed, together with other speedy delivery options, effectively pays for the TransferGo Free product… At the same time, economies of scale have been decreasing our direct cost of transactions to a point when we can offer the free product in a sustainable fashion”.

Dvilinskas says TransferGo’s typical customer is “a global citizen” who receives a salary abroad and sends around $500 back home every month. “Before using us they would have been using a cash bureau, bank or PayPal. In addition to this core segment, we see a growing larger transaction segment who are leveraging our competitive currency conversion rate for larger transactions to pay bills or buy goods abroad,” he adds.

Historically, TransferGo launched to enable people in the U.K. to send money to Central and Eastern Europe, a corridor where it claims 20 percent market share (based on the World Bank data). However, the fastest growing corridors today are Continental Europe to Ukraine, Turkey, India, and other emerging market destinations.

“Specifically, Poland, Germany, and Turkey are emerging as important send markets, which is where we opened up offices last year,” says Dvilinskas.

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A former Ofo exec is launching his own scooter startup

The funding extravaganza may be approaching its end for scooter “unicorns” Lime and Bird, but smaller startups in the micro-mobility space have continued to close venture capital rounds at a consistent pace. See Grin, Tier and Yellow for examples.

The latest is Dott, a European scooter startup founded by Maxim Romain, Ofo’s former head of Europe, the Middle East and Africa. Romain joined Ofo, a Chinese bike- and scooter-sharing company that raised more than $1 billion in venture capital funding but has struggled to scale overseas, in 2018 to help it expand. He only lasted seven months before realizing he could do it better himself.

“Why work for a Chinese company when we can do it ourselves in Europe where we better understand the market?” Romain told TechCrunch. 

Dott, headquartered in Amsterdam, has raised €20 million in a round co-led by EQT Ventures and Naspers. Axel Springer Digital Ventures, DN Capital, Felix Capital and others also joined. Dott is using the capital to launch in several cities across Europe, beginning with an early 2019 e-scooter pilot at Station F, a startup campus located in Paris. Additional launches are in the pipeline, as are electric bikes.

As a result of its learnings from Ofo, Bird and Lime, all of which have struggled to keep their equipment out of disadvantageous spots, like trees, lakes and garbage cans, Dott says it’s built sturdier scooters. They have 10” wheels, wider decks, a double brake system for safety, a speed cap at 20km/h and apparently are able to hold a charge longer than competing scooters — though we couldn’t independently verify this.

The electric scooter saga in San Francisco

Dott says it’s taking a friendlier approach to launching in new cities, again, unlike some of its predecessors. If you remember, Bird showed up in a number of cities without permission — a move that resulted in it being denied a permit to operate in San Francisco. Dott will hire local teams to collaborate with city officials to develop pilot plans tailored to each market and it won’t rely on gig economy workers to recharge, clean and maintain scooters. Instead, it will hire and train a team of Dott employees dedicated to maintenance in each city.

“I think a lot of the companies grow too fast in the sense that they don’t necessarily have the product that can enable them to be profitable but because they want to win the race,” Romain said. “They want to raise as much money as possible as quick as possible and to deploy scooters as quick as possible. This creates an environment for them where their unit economics are extremely bad.”

“That’s exactly what we saw with bike-sharing in China. In the end, the reality of the unit economics came back to bite them. It’s a risk. Lime and Bird are doing a lot to improve their hardware but it’s a risk for the industry. For us, we are taking the view that we really need to focus on the product so we have the right unit economics and we can be sustainable. If you want to make it happen, you have to make it happen in a sustainable way.”

Will Uber gobble up Lime or fly off with Bird?

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Distinguished VCs back wholesale marketplace Faire with $100M at a $535M valuation

A slew of venture capitalists known for high-profile exits — Kirsten Green of Forerunner Ventures, Keith Rabois of Khosla Ventures, Alfred Lin of Sequoia Capital and Alex Taussig of Lightspeed Venture Partners — have invested in Faire (formerly known as Indigo Fair), a 2-year-old wholesale marketplace for artisanal products.

A quick glance at Faire suggests it’s a combination of Pinterest and Etsy, complete with trendy, pastel stationery, soap, baby products and more, all made by independent artisans and sold to retailers. Faire has today announced a $100 million fundraise across two financing rounds: a $40 million Series B led by Taussig at Lightspeed and a $60 million Series C led by Y Combinator’s Continuity fund. New investors Founders Fund, the venture firm founded by Peter Thiel, and DST Global also participated. The business has previously brought in a total of $16 million.

The latest financing values Faire at $535 million, according to a source familiar with the deal.

If you’re feeling a little bit of déjà vu, that’s because a similar startup also raised a sizeable round of venture capital funding, announced today. That’s Minted. The 10-year-old company, best known for its wide assortment of wedding invitations and stationery, raised $208 million led by Permira, with participation from T. Rowe Price. Though Minted is first and foremost a consumer-facing marketplace, it plans to double down on its wholesale business with its latest infusion of capital, setting it up to be among Faire’s biggest competitors.

Like Minted, Faire leverages artificial intelligence and predictive analytics to forecast which products will fly off its virtual shelves in order to to source and manage inventory as efficiently as possible. The approach appears to be working; Faire says it has 15,000 retailers actively purchasing from its platform, including Walgreens, Walmart, Sephora and Nordstrom — a 3,140 percent year-over-year increase. It’s completed 2,000 orders to date, garnering $100 million in run rate sales, and has expanded its community of artists 445 percent YoY, to 2,000.

The company, headquartered in San Francisco, with offices in Ontario and Waterloo, was founded by three former Square employees: chief executive officer Max Rhodes, who was product manager on a variety of strategic initiatives, including Square Capital and Square Cash; chief information officer Daniele Perito, who led risk and security for Square Cash; and chief technology officer Marcelo Cortes, a former engineering lead for Square Cash.

“Our mission at Faire is to empower entrepreneurs to chase their dreams,” Rhodes wrote in a blog post this morning. “We believe entrepreneurship is a calling. Starting a business provides a level of autonomy and fulfillment that’s become difficult to find for many elsewhere in the economy. With this in mind, we built Faire to help entrepreneurs on both sides of our marketplace succeed.”

Minted lands $208M Series E from Permira and T. Rowe Price

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Online ads and games would benefit from more rewards, according to UCLA survey

A new study from Versus Systems and the MEMES (Management of Enterprise in Media, Entertainment & Sports) Center at UCLA’s Anderson School of Management examines at how gaming and advertising are evolving, and how one influences the other.

As Versus Systems CEO Matthew Pierce put it, the goal was to study, “What is the impact on advertising as interactive media grows, and as more people consume interactive media?”

The individual findings — People like rewards! Not everyone who plays games calls themselves a gamer! — may not be that shocking to TechCrunch readers. And since Versus Systems has built a white-label platform for publishers to offer in-game rewards, the study might also seem a bit self-serving.

But again, this conducted was with UCLA’s Anderson School of Management, and both Pierce (who’s a lecturer at the school) and UCLA MEMES Head Jay Tucker pointed to size of the study, with 88,000 (U.S.-based) participants across a broad range of demographic groups.

Of those respondents, 50 percent said that they’ve played a video game (on any platform) in the past week, while 41 percent said they’ve played a game in the past 24 hours. However, only 13 percent of respondents described themselves as gamers. That “identification gap” is even larger among women, where 56 percent played a game in the past week but only 11 percent identified themselves as gamers.

Why does that matter? Well, the MEMES Center and Versus Systems argue in the study press release that “advertisers that are recognizing the value in advertising in-game may be underestimating how large and how diverse the gaming audience really is today.”

How To Build A Smart Game Economy

The study also suggests that traditional advertising may be facing more resistance from consumers, with 46 percent of respondents saying that they frequently or always avoid ads by “clicking the X” to close windows or changing channels or closing apps. Only 3.6 percent of respondents said they always watch ads all the way through.

When asked what would make them play games more, the most popular answer was “winning real things that I want when I achieve things in-game” — it was the number one result for 30 percent of respondents, and among millennials, it did even better. (In comparison, 18 percent put “if the games were less expensive” as their top answer and 11 percent said “my friends playing the same game(s).”) This attitude even extended to TV, where 77 percent of respondents listed rewards as one of the things (not necessarily the top reason) that would make them watch more television.

Meanwhile, 24 percent of respondents said listed “if more games/more shows were made for people like me” as the number one thing that would convince them to play or watch more.

Tucker suggested that these seemingly scattershot answers are actually connected. On the advertising side, “We’ve got folks who are used to being part of a community all day, every day, whether that’s social media or massively multiplayer games. We see users are increasingly connected and are not really interested in getting pulled out of an experience. Rewards, if done properly, can reinforce being part of a community … you can amplify that sense of connection.”

“The introduction of choice seems to make a big difference,” Pierce added. “We need new models where we can foster choice, foster community, foster more aspirational relationships between viewers and brands that ultimately allows content developers to have a relationship with the brands that isn’t so adversarial.”

Meanwhile, when it comes to content and storytelling, Tucker said we’re entering an “age of personalization.” Among other things, that means more diversity, in what he described as “a generational shift away from stories that assume everybody’s looking at life from the same perspective.”

Pierce and Tucker suggested that they’ll be taking an even closer look at the data in the coming months (“needs further study” was repeated several times during the interview), particularly by examining responses within smaller demographic groups.

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The annual PornHub year in review tells us what we’re really looking at online

PornHub, a popular site feature people in various stages of undress, saw 33.5 billion visits in 2018. There are currently 7.53 billion people on Earth.

Y’all have been busy.

The company, which owns most of the major porn sites online, produces a yearly report that aggregates user behavior on the site. Of particular interest, aside from the fact that all of us are horndogs, is that the US, Germany, and India are in the top spots for porn browsing and that the company transferred 4,000 petabytes of data or about 500 MB per person on the planet.

[gallery ids="1758849,1758848,1758846,1758495"]
We ignore this data at our peril. While it doesn’t seem important at first glance, the fact that these porn sites are doing more traffic than most major news organizations is deeply telling. Further, like the meme worlds of Twitter and Facebook, Stormy Daniels and Fortnite made the top searches which points to the spread of politics and culture into the heart of our desires. TV manufacturers should note that 4K searchers are rising in popularity, which suggests that consumer electronics manufacturers should start getting read for a shift (although it should be noted that there is sadly little free 4K content on these sites, a discovery I just made while researching this brief.)

Need more frightening/enlightening data? Here you go.

Just as ‘1080p’ searches had been a defining term in 2017, now “4k” ultra-hd has seen a significant increase in popularity through-out 2018. The popularity of ‘Romantic’ videos more than doubled, and remained twice as popular with female visitors when compared to men.

Searches referring to the dating app ‘Tinder’ grew by 161% among women, 113% among men and 131% by visitors aged 35 to 44. It was also a top trending term in many countries including the United Kingdom and Australia. The number of Tinder themed fantasy date videos on the site is now more than 3500.

Life imitates art, and eventually porn imitates everything, so perhaps it’s no surprise to see that ‘Bowsette’ also made our list of searches that defined 2018. After the original Nintendo fan-art went viral, searches for Bowsette exceeded 3 million in just one week and resulted in the release of a live-action Bowsette themed porn parody (NSFW) with more than 720,000 views.

Bowsette. Good. Moving on.

The Bible Belt representing well in the showings with Mississippi, South Carolina, and Arkansas spending the most time looking at porn. Kansas spent the least. Phones got the most use as porn distribution devices and iOS and Android nearly tied in terms of platform popularity.

Windows traffic fell considerably this year while Chrome OS became decidedly more popular in 2018. Chrome was popular when it came to browsers used while the Playstation was the biggest deliverer of flicks to the console user.

Porn is a the canary in the tech coal mine and where it goes the rest of tech follows. All of these data points, taken together, paint a fascinating picture of a world on the cusp of a fairly unique shift from desktop to mobile and from HD to 4K video. Further, given that these sites are delivering so much data on a daily basis, it’s clear that all of us are sneaking a peek now and again… even if we refuse to admit it.

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OffGridBox raises $1.6M to charge and hydrate rural Africa with its all-in-one installations

The simplest needs are often the most vital: power and clean water will get you a long way. But in rural areas of developing countries they can both be hard to come by. OffGridBox is attempting to provide both, sustainably and profitably, while meeting humanitarian and ecological goals at the same time. The company just raised $1.6 million to pursue its lofty agenda.

The idea is fairly simple, though naturally rather difficult to engineer: Use solar power to provide to a small community both electricity (in the form of charged batteries) and potable water. It’s not easy, and it’s not autonomous — but that’s by design.

I met two of the OffGridBox crew, founder and CEO Emiliano Cecchini and U.S. director Troy Billett, much earlier this year at CES in Las Vegas, where they were being honored by Not Impossible, alongside the brilliant BecDot braille learning toy. The team had a lot of irons in the fire, but now are ready to announce their seed round and progress in deploying what could be a life-saving innovation.

They’ve installed 38 boxes so far, some at their own expense and others with the help of backers. Each is about the size of a small shed — a section of a shipping container, with a scaffold on top to attach the solar cells. Inside are the necessary components for storing electricity and distributing it to dozens of rechargeable batteries and lights at a time, plus a water reservoir and purifier.

Water from a nearby unsafe natural (or municipal, really) source is trucked or piped in and replenishes the reservoir. The solar cells run the purifier, providing clean water for cheap — around a third of what a family would normally pay, by the team’s estimate — and potentially with a much shorter trek. Simultaneously, charged batteries and lights are rented out at similarly low rates to people otherwise without electricity. Each box can generate as much as 12 kWh per day, which is split between the two tasks.

The alternatives for these communities would generally be small dedicated solar installations, the upfront cost of which can be unrealistic for them. The average household spend for electricity, Billett told me, is around 43 cents per day; OffGridBox will be offering it for less than half that, about 18 cents.

It doesn’t run itself: The box is administrated by a local merchant, who handles payments and communication with OffGridBox itself. Young women are targeted for this role, as they are more likely to be long-term residents of the area and members of the community. The box acts as a small business for them, essentially drawing money out of the air.

OffGridBox works with local nonprofits to find likely candidates; the women pictured above were recommended by Women for Women. They in turn will support others who, for example, deliver or resell the water or run side businesses that rely on the electricity provided. There’s even an associated local bottled water brand now — “Amaziyateke,” named after a big leaf that collects rainwater, but in Rwanda is also slang for a beautiful woman.

Some boxes are being set up to offer Wi-Fi as well via a cellular or satellite connection, which has its own obvious benefits. And recently people have been asking for the ability to play music at home, so the company started including portable speakers. This was unexpected, but an easy demand to meet, said Billett — “It is critical to listen!”

The company does do some work to keep the tech running efficiently and safely, remotely monitoring for problems and scheduling maintenance calls. So these things aren’t just set down and forgotten. That said, they can and have run for hundreds of thousands of hours — years — without major work being done.

Each box costs about $15,000 to build, plus roughly another $10,000 to deliver and install. The business model has an investor or investors cover this initial cost, then receive a share of the revenue for the life of the box. At capacity usage this might take around two years, after which the revenue split shifts (from 80/20 favoring investors to 50/50); it’s a small, safe source of income for years to come. At around $10,000 of revenue per year per box with full utilization, the IRR is estimated at 15 percent.

What OffGridBox believes is that this model is better than any other for quick deployment of these boxes. Grants are an option, of course, and they can also be brought in for disaster relief purposes. Originally the idea was to sell these to rich folks who wanted to live off the grid or have a more self-sufficient mountain cabin, but this is definitely better — for a lot of reasons. (You could probably still get one for yourself if you really wanted.)

OffGridBox has been through the Techstars accelerator as part of a 2017 group, and worked through 2018, as I mentioned earlier, to secure funding from a variety of sources. This seed round totaling $1.6 million was led by the Doen and Good Energies Foundations; the Banque Populaire du Rwanda is also a partner.

Along with a series A planned for 2019, this money will support the deployment of a total of 42 box installations in Rwandan communities.

“This will help us become a major player in the energy and water markets in Rwanda while empowering women entrepreneurs, fighting biocontamination for improved health, and introducing lighting in rural homes,” said Cecchini in the press release announcing the funding.

Alternative or complementary sources of power, such as wind, are being looked into, and desalination of water (as opposed to just sterilization) is being actively researched. This would increase the range and reliability of the boxes, naturally, and make island communities much more realistic.

Those 42 boxes are just the beginning: The company hopes to deploy as many as 1,000 throughout Rwanda, and even then that would only reach a fifth of the country’s off-grid market. By partnering with local energy concerns and banks, OffGridBox hopes to deploy as many as 100 boxes a year, potentially bringing water and power to as many as 100,000 more people.

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They scaled YouTube. Now they’ll shard everyone with PlanetScale

When the former CTOs of YouTube, Facebook, and Dropbox seed fund a database startup, you know there’s something special going on under the hood. Jiten Vaidya and Sugu Sougoumarane saved YouTube from a scalability nightmare by inventing and open sourcing Vitess, a brilliant relational data storage system. But in the decade since working there, the pair have been inundated with requests from tech companies desperate for help building the operational scaffolding needed to actually integrate Vitess.

So today the pair are revealing their new startup PlanetScale that makes it easy to build multi-cloud databases that handle enormous amounts of information without locking customers into Amazon, Google, or Microsoft’s infrastructure. Battletested at YouTube, the technology could allow startups to fret less about their backend and focus more on their unique value proposition. “Now they don’t have to reinvent the wheel” Vaidya tells me. “A lot of companies facing this scaling problem end up solving it badly in-house and now there’s a way to solve that problem by using us to help.”

PlanetScale has quietly raised a $3 million seed round in April led by SignalFire and joined by a who’s who of engineering luminaries. They include YouTube co-founder and CTO Steve Chen, Quora CEO and former Facebook CTO Adam D’Angelo, former Dropbox CTO Aditya Agarwal, PayPal and Affirm co-founder Max Levchin, MuleSoft co-founder and CTO Ross Mason, Google director of engineering Parisa Tabriz, and Facebook’s first female engineer and South Park Commons Founder Ruchi Sanghvi. If anyone could foresee the need for Vitess implementation services, it’s these leaders who’ve dealt with scaling headaches at tech’s top companies.

But how can a scrappy startup challenge the tech juggernauts for cloud supremacy? First, by actually working with them. The PlanetScale beta that’s now launching lets companies spin up Vitess clusters on its database-as-a-service, their own through a licensing deal, or on AWS with Google Cloud and Microsoft Azure coming shortly. Once these integrations with the tech giants are established, PlanetScale clients can use it as an interface for a multi-cloud setup where they could keep their data master copies on AWS US-West with replicas on Google Cloud in Ireland and elsewhere. That protects companies from becoming dependent on one provider and then getting stuck with price hikes or service problems.

PlanetScale also promises to uphold the principles that undergirded Vitess. “It’s our value that we will keep everything in the query pack completely open source so none of our customers ever have to worry about lock-in” Vaidya says.

PlanetScale co-founders (from left): Jiten Vaidya and Sugu Sougoumarane

Battletested, YouTube Approved

He and Sougoumarane met 25 years ago while at Indian Institute Of Technology Bombay. Back in 1993 they worked at pioneering database company Informix together before it flamed out. Sougoumarane was eventually hired by Elon Musk as an early engineer for X.com before it got acquired by PayPal, and then left for YouTube. Vaidya was working at Google and the pair were reunited when it bought YouTube and Sougoumarane pulled him on to the team.

“YouTube was growing really quickly and the relationship database they were using with MySQL was sort of falling apart at the seams” Vaidya recalls. Adding more CPU and memory to the database infra wasn’t cutting it, so the team created Vitess. The horizontal scaling sharding middleware for MySQL let users segment their database to reduce memory usage while still being able to rapidly run operations. YouTube has smoothly ridden that infrastructure to 1.8 billion users ever since.

“Sugu and Mike Solomon invented and made Vitess open source right from the beginning since 2010 because they knew the scaling problem wasn’t just for YouTube, and they’ll be at other companies 5 or 10 years later trying to solve the same problem” Vaidya explains. That proved true, and now top apps like Square and HubSpot run entirely on Vitess, with Slack now 30 percent onboard.

Vaidya left YouTube in 2012 and became the lead engineer at Endorse, which got acquired by Dropbox where he worked for four years. But in the meantime, the engineering community strayed towards MongoDB-style key-value store databases, which Vaidya considers inferior. He sees indexing issues and says that if the system hiccups during an operation, data can become inconsistent — a big problem for banking and commerce apps. “We think horizontally-scaled relationship databases are more elegant and are something enterprises really need.

Database Legends Reunite

Fed up with the engineering heresy, a year ago Vaidya committed to creating PlanetScale. It’s composed of four core offerings: professional training in Vitess, on-demand support for open source Vitess users, Vitess database-as-a-service on Planetscale’s servers, and software licensing for clients that want to run Vitess on premises or through other cloud providers. It lets companies re-shard their databases on the fly to relocate user data to comply with regulations like GDPR, safely migrate from other systems without major codebase changes, make on-demand changes, and run on Kubernetes.

The PlanetScale team

PlanetScale’s customers now include Indonesian ecommerce giant Bukalapak, and it’s helping Booking.com, GitHub, and New Relic migrate to open source Vitess. Growth is suddenly ramping up due to inbound inquiries. Last month around when Square Cash became the number one app, its engineering team published a blog post extolling the virtues of Vitess. Now everyone’s seeking help with Vitess sharding, and PlanetScale is waiting with open arms. “Jiten and Sugu are legends and know firsthand what companies require to be successful in this booming data landscape” says Ilya Kirnos, founding partner and CTO of SignalFire.

The big cloud providers are trying to adapt to the relational database trend, with Google’s Cloud Spanner and Cloud SQL, and Amazon’s AWS SQL and AWS Aurora. Their huge networks and marketing war chests could pose a threat. But Vaidya insists that while it might be easy to get data into these systems, it can be a pain to get it out. PlanetScale is designed to give them freedom of optionality through its multi-cloud functionality so their eggs aren’t all in one basket.

Finding product market fit is tough enough. Trying to suddenly scale a popular app while also dealing with all the other challenges of growing a company can drive founders crazy. But if it’s good enough for YouTube, startups can trust PlanetScale to make databases one less thing they have to worry about.

https://ift.tt/2UK3jNh They scaled YouTube. Now they’ll shard everyone with PlanetScale https://ift.tt/2BdiJ3C

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