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Saturday, January 12, 2019

Startups Weekly: Will Trump ruin the unicorn IPOs of our dreams?

The government shutdown entered its 21st day on Friday, upping concerns of potentially long-lasting impacts on the U.S. stock market. Private market investors around the country applauded when Uber finally filed documents with the SEC to go public. Others were giddy to hear Lyft, Pinterest, Postmates and Slack (via a direct listing, according to the latest reports) were likely to IPO in 2019, too.

Unfortunately, floats that seemed imminent may not actually surface until the second half of 2019 — that is unless President Donald Trump and other political leaders are able to reach an agreement on the federal budget ASAP.  This week, we explored the government’s shutdown’s connection to tech IPOs, recounted the demise of a well-funded AR project and introduced readers to an AI-enabled self-checkout shopping cart.

1. Postmates gets pre-IPO cash

The company, an early entrant to the billion-dollar food delivery wars, raised what will likely be its last round of private capital. The $100 million cash infusion was led by BlackRock and valued Postmates at $1.85 billion, up from the $1.2 billion valuation it garnered with its unicorn round in 2018.

2. Uber’s IPO may not be as eye-popping as we expected

To be fair, I don’t think many of us really believed the ride-hailing giant could debut with a $120 billion initial market cap. And can speculate on Uber’s valuation for days (the latest reports estimate a $90 billion IPO), but ultimately Wall Street will determine just how high Uber will fly. For now, all we can do is sit and wait for the company to relinquish its S-1 to the masses.

3. Deal of the week

N26, a German fintech startup, raised $300 million in a round led by Insight Venture Partners at a $2.7 billion valuation. TechCrunch’s Romain Dillet spoke with co-founder and CEO Valentin Stalf about the company’s global investors, financials and what the future holds for N26.

4. On the market

Bird is in the process of raising an additional $300 million on a flat pre-money valuation of $2 billion. The e-scooter startup has already raised a ton of capital in a very short time and a fresh financing would come at a time when many investors are losing faith in scooter startups’ claims to be the solution to the problem of last-mile transportation, as companies in the space display poor unit economics, faulty batteries and a general air of undependability. Plus, Aurora, the developer of a full-stack self-driving software system for automobile manufacturers, is raising at least $500 million in equity funding at more than a $2 billion valuation in a round expected to be led by new investor Sequoia Capital.


Here’s your weekly reminder to send me tips, suggestions and more to kate.clark@techcrunch.com or @KateClarkTweets


5. A unicorn’s deal downsizes

WeWork, a co-working giant backed with billions, had planned on securing a $16 billion investment from existing backer SoftBank. Well, that’s not exactly what happened. And, oh yeah, they rebranded.

6. A startup collapses

After 20 long years, augmented reality glasses pioneer ODG has been left with just a skeleton crew after acquisition deals from Facebook and Magic Leap fell through. Here’s a story of a startup with $58 million in venture capital backing that failed to deliver on its promises.

7. Data point

Seed activity for U.S. startups has declined for the fourth straight year, as median deal sizes increased at every stage of venture capital.

8. Meanwhile, in startup land…

This week edtech startup Emeritus, a U.S.-Indian company that partners with universities to offer digital courses, landed a $40 million Series C round led by Sequoia India. Badi, which uses an algorithm to help millennials find roommates, brought in a $30 million Series B led by Goodwater Capital. And Mr Jeff, an on-demand laundry service startup, bagged a $12 million Series A.

9. Finally, Meet Caper, the AI self-checkout shopping cart

The startup, which makes a shopping cart with a built-in barcode scanner and credit card swiper, has revealed a total of $3 million, including a $2.15 million seed round led by First Round Capital.

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https://tcrn.ch/2AEkKGI Startups Weekly: Will Trump ruin the unicorn IPOs of our dreams? https://tcrn.ch/2CjABdE

Friday, January 11, 2019

Scooter startup Bird tried to silence a journalist. It did not go well.

Cory Doctorow doesn’t like censorship. He especially doesn’t like his own work being censored.

Anyone who knows Doctorow knows his popular tech and culture blog Boing Boing, and anyone who reads Boing Boing knows Doctorow and his cohort of bloggers. The part-blogger, part special advisor at the online rights group Electronic Frontier Foundation, has written for years on topics of technology, hacking, security research, online digital rights, and censorship and its intersection with free speech and expression.

Yet, this week it looked like his own free speech and expression could have been under threat.

Doctorow revealed in a blog post on Friday that scooter startup Bird sent him a legal threat, accusing him of copyright infringement and that his blog post encourages “illegal conduct.”

In its letter to Doctorow, Bird demanded that he “immediately take[s] down this offensive blog.”

Doctorow declined, published the legal threat, and fired back with a rebuttal letter from the EFF accusing the scooter startup of making “baseless legal threats” in an attempt to “suppress coverage that it dislikes.”

The whole debacle started after Doctorow wrote about about how Bird’s many abandoned scooters can be easily converted into a “personal scooter” by swapping out its innards with a plug-and-play converter kit. Citing an initial write-up by Hackaday, these scooters can have “all recovery and payment components permanently disabled” using the converter kit, available for purchase from China on eBay for about $30.

In fact, Doctorow’s blog post was only two paragraphs long and, though didn’t link to the eBay listing directly, did cite the hacker who wrote about it in the first place — bringing interesting things to the masses in bitesize form in in true Boing Boing fashion.

Bird didn’t like this much, and senior counsel Linda Kwak sent the letter — which the EFF published today — claiming that Doctorow’s blog post was “promoting the sale/use of an illegal product that is solely designed to circumvent the copyright protections of Bird’s proprietary technology, as described in greater detail below, as well as promoting illegal activity in general by encouraging the vandalism and misappropriation of Bird property.” The letter also falsely stated that Doctorow’s blog post “provides links to a website where such Infringing Product may be purchased,” given that the post at no point links to the purchasable eBay converter kit.

EFF senior attorney Kit Walsh fired back. “Our client has no obligation to, and will not, comply with your request to remove the article,” she wrote. “Bird may not be pleased that the technology exists to modify the scooters that it deploys, but it should not make baseless legal threats to silence reporting on that technology.”

The three-page rebuttal says Bird used incorrectly cited legal statutes to substantiate its demands for Boing Boing to pull down the blog post. The letter added that unplugging and discarding a motherboard containing unwanted code within the scooter isn’t an act of circumventing as it doesn’t bypass or modify Bird’s code — which copyright law says is illegal.

As Doctorow himself put it in his blog post Friday: “If motherboard swaps were circumvention, then selling someone a screwdriver could be an offense punishable by a five year prison sentence and a $500,000 fine.”

In an email to TechCrunch, Doctorow said that legal threats “are no fun.”

AUSTIN, TX – MARCH 10: Journalist Cory Doctorow speaks onstage at “Snowden 2.0: A Field Report from the NSA Archives” during the 2014 SXSW Music, Film + Interactive Festival at Austin Convention Center on March 10, 2014 in Austin, Texas. (Photo by Travis P Ball/Getty Images for SXSW)

“We’re a small, shoestring operation, and even though this particular threat is one that we have very deep expertise on, it’s still chilling when a company with millions in the bank sends a threat — even a bogus one like this — to you,” he said.

The EFF’s response also said that Doctorow’s freedom of speech “does not in fact impinge on any of Bird’s rights,” adding that Bird should not send takedown notices to journalists using “meritless legal claims,” the letter said.

“So, in a sense, it doesn’t matter whether Bird is right or wrong when it claims that it’s illegal to convert a Bird scooter to a personal scooter,” said Walsh in a separate blog post. “Either way, Boing Boing was free to report on it,” she added.

What’s bizarre is why Bird targeted Doctorow and, apparently nobody else — so far.

TechCrunch reached out to several people who wrote about and were involved with blog posts and write-ups about the Bird converter kit kit. Of those who responded, all said that they had not received a legal demand from Bird.

We asked Bird why it sent the letter, and if this was a one-off letter or if Bird had sent similar legal demands to others. When reached, a Bird spokesperson did not comment on the record.

All too often, companies send legal threats and demands to try to silence work or findings that they find critical, often using misinterpreted, incorrect or vague legal statutes to get things pulled off from the internet. Some companies have been more successful than others, despite an increase in awareness and bug bounties, and a general willingness to fix security issues before they inevitably become public.

Now Bird becomes the latest in a long list of companies that have threatened reporters or security researchers, alongside companies like drone maker DJI, which in 2017 threatened a security researcher trying to report a bug in good faith, and spam operator River City, which sued a security researcher who found the spammer’s exposed servers and a reporter who wrote about it. Most recently, password manager maker Keeper sued a security reporter claiming allegedly defamatory remarks over a security flaw in one of its products. The case was eventually dropped but not before over 50 experts, advocates, and journalist (including this reporter) signed onto a letter calling for companies to stop using legal threats to stifle — and silence security researcher.

That effort resulted in several companies — notably LinkedIn and Tesla — to double down on their protection of security researchers by changing their vulnerability disclosure rules to promise that the companies will not seek to prosecute hackers acting in good-faith.

But some companies have bucked that trend and have taken a more hostile, aggressive — and regressive — approach to security researchers and reporters.

“Bird Scooters and other dockless transport are hugely controversial right now, thanks in large part to a ‘move-fast, break-things’ approach to regulation, and it’s not surprising that they would want to control the debate,” said Doctorow.

“But to my mind, this kind of bullying speaks volumes about the overall character of the company,” he said.



https://tcrn.ch/2Fm1CBj Scooter startup Bird tried to silence a journalist. It did not go well. https://tcrn.ch/2SRT0FQ

WeWork gets into the food business, backing the superfood startup of big wave surfer Laird Hamilton

WeWork CEO Adam Neumann has been described as an avid surfer, one who has been known to grab his board and go, both in the Hamptons in Long Island, where he reportedly owns a home, as well as in Hawaii.

Maybe it’s no surprise then that WeWork is now also investing a so-called superfood company that was created several years ago by big wave surf star Laird Hamilton, who Neumann was apparently surfing alongside just last week. In a video call with Neumann on Monday, a Fast Company reporter noted that Neumann is currently sporting a cast on one of his fingers, having broken it during the outing.

How much WeWork is investing in the startup, Laird Superfood, is not being disclosed, but according to the food company, the money will be used to fuel product development, acquisitions, and to hire more employees. A press release that was published without fanfare earlier today also notes that Laird Superfood products will be made available to WeWork members and employees at select locations soon.

Some of those offerings are certainly . . . interesting, including “performance mushrooms” that it says “harnesses the benefits” of Chaga, a fungus believed by some to stimulate the immune system; Cordyceps, another fungus that’s been used for kidney disorders and erectile dysfuntion; and,  Lion’s Mane, yet another fungus believed by some to stimulate nerve growth in the brain.

The company suggests adding one teaspoon of the mushrooms each day to one’s coffee, tea, or health shake.

Laird Superfood also sells beet- and turmeric-infused powdered coconut waters, “ultra-caffeinated” coffee, and a variety of coffee creamers, including a mint-flavored creamer and a turmeric-flavored number.

It’s for a very specific consumer, in other words — presumably one who really likes turmeric, for example. Then again, what works for Laird Hamilton will undoubtedly work for a lot of people who’ve watched his decades-long career with amazement.

Hamilton seems to be selling what he truly ingests, too. As he told The Guardian last spring of his own diet: “I love espresso. You could give me five shots of espresso, a quarter stick of butter, a quarter stick of coconut oil and other fat, and I’ll drink that. I could go for five or six hours and not be hungry, because I’m burning fat.”

Organic food companies have been raising money left and right, including from traditional food companies that don’t want to miss out on the next wave (pun intended), as well as from venture investors, who’ve poured billions of dollars into healthy snacks and drinks in recent years, with mixed results.

For WeWork’s part, the investment isn’t the first that has seemed somewhat far afield for the company, which has raised the bulk of its money from SoftBank to date. In one of more surprising bets to date, WeWork invested in a maker of wave pools in 2016. The size of that funding was also undisclosed.



https://ift.tt/eA8V8J WeWork gets into the food business, backing the superfood startup of big wave surfer Laird Hamilton https://tcrn.ch/2Ma1oxS

Elon Musk shows off the assembled Starship test rocket

After weeks teasing renderings and production photos, Elon Musk finally showed off the finished Starship test rocket last night.

As you can well see, the Starship test rocket has a stainless steel skin, which had a few people scratching their heads. Steel is indeed quite durable, but weighs more than other materials used in rockets like carbon fiber, aluminum, and titanium. Musk argues, however, that stainless steel’s resistance to extreme temperature, especially heat, makes it a better fit for this type of rocket.

The Starship rocket, previously called the BFR, is an integral piece of the SpaceX road map. It’s meant to take the place of the Falcon and Falcon Heavy rockets as a primary launch vehicle, which means lots of re-entry (which means lots of heat).

This test model, currently at the Boca Chica, Texas launch site, is meant for suborbital VTOL tests, which will take place in March. The orbital version will be taller, with thicker skins, and a more smoothly curving nose section, with launches on the books for 2020.



https://ift.tt/eA8V8J Elon Musk shows off the assembled Starship test rocket https://tcrn.ch/2CcsoIm

Daily Crunch: Bing has a child porn problem

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here:

1. Microsoft Bing not only shows child pornography, it suggests it

A TechCrunch-commissioned report has found damning evidence on Microsoft’s search engine. Our findings show a massive failure on Microsoft’s part to adequately police its Bing search engine and to prevent its suggested searches and images from assisting pedophiles.

2. Unity pulls nuclear option on cloud gaming startup Improbable, terminating game engine license

Unity, the widely popular gaming engine, has pulled the rug out from underneath U.K.-based cloud gaming startup Improbable and revoked its license — effectively shutting them out from a top customer source. The conflict arose after Unity claimed Improbable broke the company’s Terms of Service and distributed Unity software on the cloud.

3. Improbable and Epic Games establish $25M fund to help devs move to ‘more open engines’ after Unity debacle

Just when you thought things were going south for Improbable the company inked a late-night deal with Unity competitor Epic Games to establish a fund geared toward open gaming engines. This begs the question of how Unity and Improbable’s relationship managed to sour so quickly after this public debacle.

4. The next phase of WeChat 

WeChat boasts more than 1 billion daily active users, but user growth is starting to hit a plateau. That’s been expected for some time, but it is forcing the Chinese juggernaut to build new features to generate more time spent on the app to maintain growth.

5. Bungie takes back its Destiny and departs from Activision 

The creator behind games like Halo and Destiny is splitting from its publisher Activision to go its own way. This is good news for gamers, as Bungie will no longer be under the strict deadlines of a big gaming studio that plagued the launch of Destiny and its sequel.

6. Another server security lapse at NASA exposed staff and project data

The leaking server was — ironically — a bug-reporting server, running the popular Jira bug triaging and tracking software. In NASA’s case, the software wasn’t properly configured, allowing anyone to access the server without a password.

7. Is Samsung getting serious about robotics? 

This week Samsung made a surprise announcement during its CES press conference and unveiled three new consumer and retail robots and a wearable exoskeleton. It was a pretty massive reveal, but the company’s look-but-don’t-touch approach raised far more questions than it answered.



https://tcrn.ch/2BYQuGw Daily Crunch: Bing has a child porn problem https://tcrn.ch/2D4qs6o

Daily Crunch: Bing has a child porn problem

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here:

1. Microsoft Bing not only shows child pornography, it suggests it

A TechCrunch-commissioned report has found damning evidence on Microsoft’s search engine. Our findings show a massive failure on Microsoft’s part to adequately police its Bing search engine and to prevent its suggested searches and images from assisting pedophiles.

2. Unity pulls nuclear option on cloud gaming startup Improbable, terminating game engine license

Unity, the widely popular gaming engine, has pulled the rug out from underneath U.K.-based cloud gaming startup Improbable and revoked its license — effectively shutting them out from a top customer source. The conflict arose after Unity claimed Improbable broke the company’s Terms of Service and distributed Unity software on the cloud.

3. Improbable and Epic Games establish $25M fund to help devs move to ‘more open engines’ after Unity debacle

Just when you thought things were going south for Improbable the company inked a late-night deal with Unity competitor Epic Games to establish a fund geared toward open gaming engines. This begs the question of how Unity and Improbable’s relationship managed to sour so quickly after this public debacle.

4. The next phase of WeChat 

WeChat boasts more than 1 billion daily active users, but user growth is starting to hit a plateau. That’s been expected for some time, but it is forcing the Chinese juggernaut to build new features to generate more time spent on the app to maintain growth.

5. Bungie takes back its Destiny and departs from Activision 

The creator behind games like Halo and Destiny is splitting from its publisher Activision to go its own way. This is good news for gamers, as Bungie will no longer be under the strict deadlines of a big gaming studio that plagued the launch of Destiny and its sequel.

6. Another server security lapse at NASA exposed staff and project data

The leaking server was — ironically — a bug-reporting server, running the popular Jira bug triaging and tracking software. In NASA’s case, the software wasn’t properly configured, allowing anyone to access the server without a password.

7. Is Samsung getting serious about robotics? 

This week Samsung made a surprise announcement during its CES press conference and unveiled three new consumer and retail robots and a wearable exoskeleton. It was a pretty massive reveal, but the company’s look-but-don’t-touch approach raised far more questions than it answered.



from Social – TechCrunch https://tcrn.ch/2BYQuGw Daily Crunch: Bing has a child porn problem Taylor Nakagawa https://tcrn.ch/2D4qs6o
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Thursday, January 10, 2019

Spotify’s increased focus on podcasts in 2019 includes selling its own ads

{rss:content:encoded} Spotify’s increased focus on podcasts in 2019 includes selling its own ads https://tcrn.ch/2THfdWS https://tcrn.ch/2RCdhSn January 11, 2019 at 02:44AM

Having established itself as a top streaming service with now over 200 million users, Spotify this year is preparing to focus more of its attention on podcasts. The company plans bring its personalization technology to podcasts in order to make better recommendations, update its app’s interface so people can access podcasts more easily, and broker more exclusives with podcast creators. It’s also getting into the business of selling ads within podcasts, as a means of generating revenue from this increasingly popular form of audio programming.

In fact, Spotify has already begun to dabble in podcast ad sales, ahead of this larger push.

Spotify, we’ve learned, has been selling its own advertisements in its original podcasts since mid-2018 year, including in programs like Spotify Original “Amy Schumer Presents: 3 Girls, 1 Keith,” “The Joe Budden Podcast,” “Dissect,” “Showstopper,” and others. With more exclusives planned for the year ahead, the portion of Spotify’s ad business focused on podcasts will also grow.

The company appears to be taking a different approach to working with podcasters than it does with it comes to working with music artists.

Today, Spotify gives artists tools that help share their work and be discovered – it invested in distribution platform DistroKid, for example, and now lets artists submit tracks for playlist consideration. With podcasters, however, Spotify wants to either bring their voices in-house, or at least exclusively license their content.

“Over the last year, we become very focused on building out a great podcast universe,” said Head of Spotify Studios Courtney Holt, speaking at the Consumer Electronics Show (CES) in Las Vegas this week. “The first step was to make sure that we’ve got the world’s best podcasts on Spotify, and integrated the experience into the service in a way that allowed people to build habits and behavior there,” he said.

“What we started to see is that the types of podcasts that really were working on Spotify were ones where they were really authentic voices…so we just decided to invest more in those types of voices,” Holt added.

Spotify’s collection of originals has been steadily growing over the past year. Last August, for example, Spotify nabbed an exclusive deal with the “Joe Budden” podcast, which is aimed at hip-hop and rap culture fans, and launched its first branded podcast, “Ebb & Flow,” focused on hip-hop and R&B. Its full original lineup today also includes “Dissect,” Amy Schumer’s “3 Girls, 1 Keith,” “Mogul,” “The Rewind with Guy Raz,” “Showstopper,” “Unpacked,” “Crimetown” (Its first season was wide, second season is exclusive to Spotify), “UnderCover,” and “El Chapo: El Jefe y su Juicio.”

At CES, Spotify announced the addition of one more –  journalist Jemele Hill is coming Spotify with an exclusive podcast called “Unbothered,” which will feature high-profile guests in sports, music, politics, culture, and more.

In growing its collection of originals, the company found that podcasters who joined Spotify exclusively were actually able to grow their audience, despite leaving other distribution platforms.

For example, the Joe Budden podcast had its highest streaming day ever after joining Spotify.

This has led Spotify to believe that influencers in the podcast community will be able to bring their community with them when they become a Spotify exclusive, and then further grow their listener base by tapping into Spotify’s larger music user base and, soon, an improved recommendation system.

There are other perks for Spotify, too – when users come to Spotify and begin to listen to podcasts, they often then spend more time engaged with the app, it found.

“People who consume podcasts on Spotify are consuming more of Spotify – including music,” said Holt. “So we found that in increasing our [podcast] catalog and spending more time to make the user experience better, it wasn’t taking away from music, it was enhancing the overall time spent on the platform,” he noted.

While chasing exclusive deals to bring more original podcasts to Spotify will be a big initiative this year, Spotify will continue to offer its recently launched podcasts submission feature to everyone else.

With this sort of basic infrastructure in place, Spotify now wants to help users discover new podcasts and improve the listening experience.

One aspect of this will involve pointing listeners to other podcast content they may like.

For instance, Spotify could point Joe Budden fans to other podcasts about hip-hop and rap. It will also leverage its multi-year partnership with Samsung to allow listeners pick up where they left off in an episode as they move between different devices. And it will turn its personalization and recommendation technology to podcasts – including the ads in the podcasts themselves.

“Think about what we’ve done around music – the more understand you around the music you stream, the more we can personalize the ad experience. Now we can take that to podcasts,” said Brian Benedik, VP and Global Head of Advertising Sales at Spotify, when asked about the potential for Spotify selling ads in podcasts.

The company has been testing the waters with its own podcast ad sales since mid 2018, Benedik said. The sales are handled in-house by Spotify’s ad sales team for the time being.

Benedik had also appeared on a panel this week at CES, where he talked about the value of contextual advertising – meaning, ads that can be personalized to the user based on factors like mood, behavior and moments. This data could be appealing to podcast advertisers, as well.

But to scale its efforts around podcast ads, Spotify will need to invest in digital ad insertion technology. We’re hearing that Spotify is currently deciding whether that’s something it wants to build in-house or acquire outright.

Spotify’s rival Pandora went the latter route. It closed on the acquisition of adtech company Adswizz in May 2018, then introduced capabilities for shorter, more personalized ads in August. By November, Pandora announced it was bringing its Genome technology to podcasts, which allowed for a recommendation system.

Now Spotify aims to catch up.

The addition of podcasts has reoriented Spotify’s focus as company, Holt said.

“We’re an audio company. We’re trying to be the world’s best audio service,” he told the audience at CES. “It’s a pure play for us. We’re seeing increased engagement; there’s great commercial opportunities from podcasting that we’ve never seen on the platform…And, obviously, exclusives are to give us something that makes the platform truly unique – to have people come to Spotify for something you can’t get anywhere else is the sort of cherry on top of that entire strategy,” Holt said.

Image credits: Spotify

Research finds heavy Facebook users make impaired decisions like drug addicts

Researchers at Michigan State University are exploring the idea that there’s more to “social media addiction” than casual joking about being too online might suggest. Their paper, titled “Excessive social media users demonstrate impaired decision making in the Iowa Gambling Task” (Meshi, Elizarova, Bender and Verdejo-Garcia) and published in the Journal of Behavioral Addictions, indicates that people who use social media sites heavily actually display some of the behavioral hallmarks of someone addicted to cocaine or heroin.

The study asked 71 participants to first rate their own Facebook usage with a measure known as the Bergen Facebook Addiction Scale. The study subjects then went on to complete something called the Iowa Gambling Task (IGT), a classic research tool that evaluates impaired decision making. The IGT presents participants with four virtual decks of cards associated with rewards or punishments and asks them to choose cards from the decks to maximize their virtual winnings. As the study explains, “Participants are also informed that some decks are better than others and that if they want to do well, they should avoid the bad decks and choose cards from the good decks.”

What the researchers found was telling. Study participants who self-reported as excessive Facebook users actually performed worse than their peers on the IGT, frequenting the two “bad” decks that offer immediate gains but ultimate result in losses. That difference in behavior was statistically significant in the latter portion of the IGT, when a participant has had ample time to observe the deck’s patterns and knows which decks present the greatest risk.

The IGT has been used to study everything from patients with frontal lobe brain injuries to heroin addicts, but using it as a measure to examine social media addicts is novel. Along with deeper, structural research, it’s clear that researchers can apply to social media users much of the existing methodological framework for learning about substance addiction.

The study is narrow, but interesting, and offers a few paths for follow-up research. As the researchers recognize, in an ideal study, the researchers could actually observe participants’ social media usage and sort them into categories of high or low social media usage based on behavior rather than a survey they fill out.

Future research could also delve more deeply into excessive users across different social networks. The study only looked at Facebook use, “because it is currently the most widely used [social network] around the world,” but one could expect to see similar results with the billion-plus monthly Instagram and potentially the substantially smaller portion of people on Twitter.

Ultimately, we know that social media is shifting human behavior and potentially its neurological underpinnings, we just don’t know the extent of it — yet. Due to the methodical nature of behavioral research and the often extremely protracted process of publishing it, we likely won’t know for years to come the results of studies conducted now. Still, as this study proves, there are researchers at work examining how social media is impacting our brains and our behavior — we just might not be able to see the big picture for some time.



from Social – TechCrunch https://ift.tt/eA8V8J Research finds heavy Facebook users make impaired decisions like drug addicts Taylor Hatmaker https://tcrn.ch/2QDOLvE
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Californians may get a break on their mobile bills after tax is struck down in court

{rss:content:encoded} Californians may get a break on their mobile bills after tax is struck down in court https://tcrn.ch/2CbM2UU https://tcrn.ch/2Fn30n6 January 11, 2019 at 01:59AM

Californians have a lot to enjoy — great weather, big waves, solid microbreweries, and of course extremely high taxes on prepaid mobile service. But this controversial last feature is being adjusted after a judge found at least part of the state’s Mobile Telephony Surcharge to be unconstitutional. As a result, bills could shrink by a couple bucks starting this month.

The tax, which funds various local services like 911 and so on, was raised in 2016 and depending on various factors could be around 20 percent of the bill. That turns a $50 bill into a $60 bill, which is especially rough when you consider that lower prepaid plans are often preferred by people with limited incomes. So the tax was unpopular from the start — not that many are particularly liked.

In addition to making users angry, it attracted the attention of wireless carriers: MetroPCS filed a lawsuit alleging that the way the tax was calculated conflicted with federal rules set by the FCC. The details are buried in a mound of legalese, but essentially the problem was that California was effectively taxing inter-state services as well as within-state ones, which is not allowed either by state or federal law.

The challenge took its course and although the California government argued that its tax was compliant with the FCC’s rules, the judge ultimately decided otherwise.

“The California Prepaid Mobile Telephony Services Surcharge Collection Act [i.e. the tax increase passed in 2014 and instituted in 2016], in its entirety, conflicts with federal law and therefore is preempted and unconstitutional,” she wrote in the order concluding the case.

Example bills from T-Mobile show how fees could change. The amounts will differ based on region and bill total.

Although California is appealing the case, the judge’s order prevents it from collecting the tax in the meantime. So as long as that injunction remains in place, mobile bills should see a small break.

It won’t be a lot — an example provided by T-Mobile showed total taxes and fees reduced by about $3. But hey, every little bit counts.

The actual amount you pay your carrier shouldn’t change, though. Your $40 or $75 plan will remain the same; it’s only the associated taxes that are effected. The way they’re listed may also change; for instance, AT&T is replacing the “Prepaid MTS Surcharge” line item with “CA Surcharges, Fees & Taxes.” Its announcement doesn’t explicitly mention a change in amount, but unless it adds a fee of its own to make up the difference, it seems that users there and at other carriers will see similarly lowered taxes.

If you’re curious how much your bill will drop, if at all, your best bet is to call customer service and ask them to check.

Postmates lines up another $100M ahead of IPO

Postmates, one of the earlier entrants to the billion-dollar food delivery wars, has raised an additional $100 million in equity funding at a $1.85 billion valuation, as first reported by Recode and confirmed to TechCrunch by Postmates. The round comes four months after the eight-year-old startup drove home a $300 million investment that finally knocked it into “unicorn” territory.

New investor BlackRock has joined the funding round alongside Tiger Global, which served as the lead investor of Postmates’ September financing. Led by co-founder and chief executive officer Bastian Lehmann, the company has garnered a total of $681 million in venture capital funding from investors, including Spark Capital, Founders Fund, Uncork Capital and Slow Ventures.

In line with several other tech unicorns, Postmates has begun prep for an initial public offering that could come this year, including tapping JPMorgan to advise the float. As Recode pointed out, the $100 million capital infusion was probably less of a necessary funding event but rather an opportunity for existing investors to liquidate stock ahead of an exit.

Postmates, which completes 3.5 million deliveries per month, reportedly expected to record $400 million in revenue in 2018 on food sales of $1.2 billion. The company has not confirmed that figure nor disclosed any other 2018 revenue numbers. The company currently operates in more than 500 cities, recently tacking on another 100 markets to reach an additional 50 million customers.

It will be interesting to see how Wall Street responds to a Postmates public listing. Though it was an early player in what has become an extremely crowded market, Postmates never emerged as the leader in food delivery. Now, with supergiants like Uber dominating via Uber Eats and SoftBank funneling loads of capital into Postmates competitor DoorDash, it shouldn’t count on an oversubscribed IPO.



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How to get your money’s worth from your startup lawyer

You will never know as much as your lawyers do about the legal services they provide to you. It is a classic asymmetry of information, where the party that knows less gets the worse deal. In this case, that is you, the startup founder.

As an attorney and a co-founder of a venture-backed startup that made it over the finish line, I have been on both sides of the table. Through that experience, I’ve adopted an approach for managing legal spend which you can use to help ensure that you get the most from the money you put toward legal fees.

Have you had a great experience with a startup lawyer? Tell us in this brief survey.

Overview of Common Fee Structures

There are really only three legal fee structures: flat, hourly and contingency. In addition to these, attorneys may charge differently for consultations (free vs. paid), may or may not require a retainer to be paid before starting work, and perhaps will entertain certain forms of deferred compensation, such as delayed payment or equity in lieu of cash (though most will not, knowing that odds are well stacked against your startup).

Flat fees. Always good for self-contained, relatively routine legal tasks, such as business formation and subsequent stock issuance, standard IP assignments, employee handbooks, employee compensation plans, trademarks, etc. In the ideal case, you are paying your lawyer to do something they have done a hundred times before, with only minor tweaks along the way – it is predictable work that comes at a predictable price. Recent changes to the California Rules of Professional Conduct (effective 11/1/2018) have provided further guidance to lawyers and clients concerning flat fee structures, making them relatively more transparent in theory, if not in practice.

The key question for flat fees, of course, is how much should your particular matter cost? The most accurate answer here, unsurprisingly, is that “it depends” – on the experience of the attorney, on the particular legal task at hand, on your unique business circumstances, etc. While the typical business incorporation might be $2,000 all-in, a seed financing (assuming common forms are used) could be anywhere between $5,000 and $20,000).

What are the exact flat fees you should pay? We’ll have more on that soon.

Hourly fees. This is the preferred method of billing for most attorneys, not necessarily because it results in more total fees, but because the lawyer has at least some assurance she will not end up working “for free” when the client inevitably has additional questions, makes unexpected changes, or requires counsel on ancillary topics. The particular hourly rate you pay depends primarily on the experience of the attorney, usually measured in years (the absolute minimum I would suggest you consider is three years), with most solo practitioners charging somewhere between $175 to $300 per hour, boutique firms charging between $300 and $500 per hour, and large firms charging anywhere between $400 (junior associates) to $950 (experienced partners) per hour — though everything in Manhattan is more expensive.

Contingency fees. While conceptually intriguing to some, contingency fees (usually 30 percent to 40 percent of the amount potentially awarded in a given legal matter, hence the contingency) are not typically relevant for early-stage startups where the goal is generally to avoid litigation. For that reason, I will focus mostly on flat versus hourly fees.

Finally, when it comes to retainer fees, it is helpful to know that lawyers must follow strict trust accounting practices (see Rules of Professional Conduct 4-100; and also Rule 4-200 for attorney fees in general). You can even reference these rules if you ever find yourself in a fee dispute. Remember, too, that government administrative or filing fees (e.g. the cost of filing for a trademark) are always distinct from the fees paid to compensate your lawyer and therefore should be itemized separately on any billing statement you receive.

How to Keep the Fees Down

Given that background, there are a number of things you can do to help keep your lawyer fees in check:

1. Hire lawyers who have experience with the particular task you are asking them to perform. Most lawyers have a specialty of some sort (however broadly defined) in which they are most adept and therefore efficient. The last thing you want to do is pay a lawyer to educate themselves in a new practice area. Lawyers will generally list their core practice areas on their website, and it is in these areas they are most likely to be proficient. It would be a mistake in my opinion to hire a lawyer to do any work outside the explicitly enumerated practice areas shown on their website. If you are considering hiring a true business generalist, then at least try to get a sense for the practice areas in which he or she most often provides counsel and be sure there is significant overlap with your needs, including experience working with startups specifically; also, consider ratcheting up the required minimum level of experience to at least 7-10 years.

2. Educate yourself and then let your lawyer know you understand the basics. Today there are numerous high-quality, free templates and other resources available for the most common legal tasks facing startups (see links below). If you need new Terms of Service, for example, carefully read one of the many templates available, insert comments where you see fit, and pass on this marvelous example of intellectual aspiration to your attorney for final drafting. This will let the attorney know you have a basic understanding of what the assignment entails and at the very least reduce perceived asymmetries of information, improving your relative bargaining position.

a. Startup documents: Docracy, Upcounsel, Cooley Go.
b. Financing documents – Y Combinator, NVCA, SeriesSeed.

3. Ask to be notified when a certain dollar amount has been billed, or to receive an informal billing update at the end of each week (even if the billing is not strictly itemized). When subject to hourly billing, it is always a good idea to stay informed of where exactly you stand. While providing detailed off-cycle billing can be a burden for lawyers, providing an informal billing update to a client generally is not and most attorneys will oblige. Also, it never hurts to ask your lawyer for time/cost estimates before starting an assignment — here again you can request the attorney notify you when they surpass their estimate; if only subconsciously, you have anchored the amount the attorney believes is appropriate to bill on the matter, which can provide you leverage on future assignments if they ultimately exceed that amount.

4. Ask for an “emerging company” discount. Most lawyers who work with startups are willing to provide discounts to smaller companies: in the case of large firms, to attract the most well-funded startups; and in the case of smaller firms or solo practitioners, to better serve their primary client type — small, undercapitalized enterprises. Remember, too, most solo practitioners are themselves entrepreneurs who have taken the risk of launching their own businesses (albeit a law firm) so they can be surprisingly sympathetic to other founders in the same situation.

5. Consider deferred fee structures. Deferred fee structures generally involve payment in something other than cash, or payment at a time in the future; there are two primary types: (a) payment of fees delayed until close of pending investment; and (b) equity (or other consideration) offered in lieu of cash. I once heard of an attorney who accepted a vintage Martin acoustic guitar as full payment for fees in the high four-figure range. Although I would very carefully consider any deferred fee structures — because they can create a misalignment of incentives (or worse, an outright conflict of interest) — they can in certain situations be a workable choice for cash-strapped startups and risk-tolerant attorneys.

6. Get clarity on costs, expenses, billing rates for administrative assistants, paralegals, etc. One advantage to working with firms who staff assistants, paralegals, junior and senior associates — all of whom support the partners of a firm — is that billable rates generally range from lowest to highest, respectively. Whenever possible, you can request that paralegals and junior associates do the most routine (yet time-consuming) work, leaving critical negotiations to the partners and high-level drafting to senior associates. Finally, make sure you understand in advance what costs and expenses the firm will pass on to you (e.g. photocopying, postage, couriers, travel) and whenever possible, ask if these costs can be waived or reduced.

Follow these tips from the outset and with some experience, you can be sure that you will efficiently allocate resources against your legal service needs.

On that note, have you already had a great experience with a startup lawyer? TechCrunch is looking for the ones founders love to work with the most. Fill out this quick survey to tell us about your experiences and we’ll share the results with you.

Daniel T. McKenzie, Esq., manages the Law Offices of Daniel McKenzie, specializing in the representation of startups and startup founders. Prior to establishing his law offices, Daniel McKenzie co-founded and served as lead in-house counsel for Reelio, Inc., backed by eVentures, and acquired in 2018 by Fullscreen (a subsidiary Otter Media and AT&T).

DISCLAIMER: This post discusses general legal issues, but it does not constitute legal advice in any respect. No reader should act or refrain from acting on the basis of any information presented herein without seeking the advice of counsel in the relevant jurisdiction. TechCrunch, the author and the author’s firm expressly disclaim all liability in respect of any actions taken or not taken based on any contents of this post.



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The next phase of WeChat

Thousands of people gathered Wednesday night in a southern Chinese city for Zhang Xiaolong, Tencent’s low-key executive who built WeChat eight years ago. It’s no longer adequate to call the app a messenger, for it now enables myriads of functions that infiltrate Chinese people’s private and public lives.

It wasn’t just the tech circles tuning into the event. Civil servants, real-estate agents, salon owners, fruit vendors, teachers, artists — anyone who use WeChat to facilitate daily work — watched attentively for news and tips that came out of the annual conference.

Zhang, nickname Allen, is by nature a hardcore product manager. He went to great lengths during his 4-hour speech telling people productivity is WeChat’s holy grail, and that he wants to make user sessions “short and efficient.” He called out apps obsessed with keeping users on, which many may agree include ByteDance’s video app TikTok and news aggregator Jinri Toutiao.

wechat growth

That’s a tough sell, though, for WeChat is anything but a disposable tool. The app now boasts over 1 billion daily users. 750 million of them open WeChat Moments, a scrolling feed of friends’ updates, each day during which they check it more than 10 times. User growth is cooling, but that’s expected given the super app’s enormous base. In addition to being a social network, the juggernaut has also devised a host of new features that may generate more eyeball time — and help it maintain meaningful growth.

An app universe

Two years ago, WeChat made a move that would speed up its evolution from a simple app into an all-in-one platform. It rolled out so-called mini programs, which are stripped-down versions of native apps with only core features in exchange for smaller size and quicker access. To date, there are over 1 million such lite-apps and 200 million people access them every day, an achievement that inspired other tech giants to follow suit.

Zhang said from the outset that mini apps weren’t meant to replace regular apps, for the latter provide a more complete user journey. In effect, mini apps are getting more powerful as they further integrate with chats and gain new capabilities, such as an upcoming Siri-like voice assistant. Mini programs are also making inroads into the offline world, facilitating transactions like scan-to-pay at subway turnstiles, all without the fuss of app downloads.

There’s no mini-program “store” at the moment, but a less conspicuous infrastructure is taking shape. Users can already look mini apps up on WeChat’s internal search engine and may soon be able to rate them, according to Zhang. WeChat will in turn factor those reviews into search results, akin to how the App Store works.

The public space

Whether mini programs threaten the existing app ecosystem is disputed, but one thing is certain: They have a strong appeal to those without the capacity or need to build full-size apps, like a teacher who wants a tool to broadcast announcements to parents. There may be only a few dozen users, so a lightweight, easy-to-build app makes more economic sense.

wechat

WeChat’s annual company conference in Guangzhou, China. Photo: Tencent

Governments have also warmly embraced WeChat as part of a national effort to streamline public services. Anyone who’s lived in China would dread its red tape. Mini programs are digitizing many tasks that traditionally required numerous visits to government offices, such as renewing one’s social security card.

While public services may not be a big revenue driver, they do boost users’ dependence on WeChat. Alibaba’s digital wallet Alipay also offers a plethora of public services, though many are limited to payments. “After all, WeChat has more use cases, from social networking to payments, so local governments find it closer to people’s lives,” a third-party mini program developer for government services told TechCrunch, asking not to be named because the person wasn’t allowed to discuss the matter publicly.

New growth fuel

The world is watching when China’s most used app will hit its wall on user growth. WeChat hasn’t seen much momentum overseas except among Chinese expats and outbound tourists. Back home, senior users are fueling its growth. 65 million of WeChat’s monthly users are now over the age of 55, the app’s fastest growing cohort. Many of them turn out to love mini games, which are part of the mini-program universe. These games, which tend to be casual and easier to play than PC or mobile app games. have surpassed 400 million monthly users. For some context, China reached an estimated 700-million mobile game population in 2018, according to market research firm iResearch.

Curiously, WeChat hasn’t pushed monetization aggressively despite commanding a gigantic user base. Zhang has reiterated that monetization isn’t his priority, but changes are underway. WeChat is planning to add more advertising inventories to mini apps in 2019, executive of WeChat open platforms Du Jiahui said during the event. Tencent earnings show that lite-apps and Moments are already driving advertising revenues for the company over the last few months. Tencent is also under pressure to find alternative monetizing channels as its core revenue driver — video games — took a hit amid an industry shakeup last year, prompting the firm to place more focus on enterprise-facing businesses.



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Daily Crunch: How the government shutdown is damaging cybersecurity and future IPOs

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here:

1. How Trump’s government shutdown is harming cyber and national security

The government has been shut down for nearly three weeks, and there’s no end in sight. While most of the core government departments — State, Treasury, Justice and Defense — are still operational, others like Homeland Security, which takes the bulk of the government’s cybersecurity responsibilities, are suffering the most.

2. With SEC workers offline, the government shutdown could screw IPO-ready companies

The SEC has been shut down since December 27 and only has 285 of its 4,436 employees on the clock for emergency situations. While tech’s most buzz-worthy unicorns like Uber and Lyft won’t suffer too much from the shutdown, smaller businesses, particularly those in need of an infusion of capital to continue operating, will bear the brunt of any IPO delays.

3. The state of seed 

In 2018, seed activity as a percentage of all deals shrank from 31 percent to 25 percent — a decade low — while the share and size of late-stage deals swelled to record highs.

4. Banking startup N26 raises $300 million at $2.7 billion valuation

N26 is building a retail bank from scratch. The company prides itself on the speed and simplicity of setting up an account and managing assets. In the past year, N26’s valuation has exploded as its user base has tripled, with nearly a third of customers paying for a premium account.

5. E-scooter startup Bird is raising another $300M 

Bird is reportedly nearing a deal to extend its Series C round with a $300 million infusion led by Fidelity. The funding, however, comes at a time when scooter companies are losing steam and struggling to prove that its product is the clear solution to last-mile transportation.

6. AWS gives open source the middle finger 

It’s no secret that AWS has long been accused of taking the best open-source projects and re-using and re-branding them without always giving back to those communities.

7. The Galaxy S10 is coming on February 20 

Looks like Samsung is giving Mobile World Congress the cold shoulder and has decided to announce its latest flagship phone a week earlier in San Francisco.



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Emeritus, which develops online courses with universities, raises $40M

The funding streak for educational startups in Asia continues into 2019 after Emeritus, a U.S-Indian company that partners with universities to offer digital courses, landed a $40 million Series C round led by Sequoia India.

The deal includes participation from existing investor Bertelsmann India Investments, and it takes Emeritus — founded in 2010 as offline management program company Eruditus — to around $50 million from investors to date. It also follows notable rounds in December for India-based education companies Byju’s ($540 million) and Toppr ($35 million).

Emeritus is the online branch of Eruditus. It was founded in 2014 as a response to the growth in digital learning. Specifically, it took the core elements of Eruditus — which include helping educational institutions design new curriculums — and applied them to the online space to develop certificate courses and online degrees.

The company has offices in Boston — where it works to develop curriculum content — as well as Dubai, Mexico, Mumbai and Singapore. In total, it has some 350 employees, while its partners include MIT, Columbia, Tuck at Dartmouth, Wharton, UC Berkeley and London Business School.

Today, Emeritus accounts for most of the business’s growth potential and is really the focus of this investment, co-founder and director Ashwin Damera told TechCrunch in an interview.

“We’re helping working professionals who can’t otherwise come to these schools to access high-quality educational content online,” Damera said. “It’s very different from a MOOC [such as Coursera or Udemy], we are a SPOC — small, private, online course.”

For one thing, all Emeritus courses are run in collaboration with universities, they tend to attract older students — because they are master’s degree level — and their completion rates are around 90 percent, according to Damera. Students on a course, he said, are broken down into sections of around 100, and then smaller working groups of around six, much like traditional offline courses.

Emeritus said it will enroll 30,000 students from 80 countries during this current financial year. That’s a figure that Damera wants to grow ten-fold over the next five years.

The company’s strategy to reach that lofty goal revolves around widening its reach to new audiences. A key part of that focus is to expand its existing English and Spanish content libraries, and develop content in Portuguese and Mandarin for the first time. Interestingly, in the case of China, Emeritus is open to a potential acquisition or a joint venture to get a local business up and running.

Right now, Damera said that just 70 percent of students are based overseas. In addition to accommodating additional international languages, he said that global push will mean the company will develop its tech stack to enable greater, more mobile-based content for students.

But, beyond those perhaps obvious areas, Emeritus is examining the potential to offer newer products and courses at more affordable prices. In particular, Damera believes there is a “huge opportunity” to apply itself to bachelor’s degree education, although he plans to expand its master’s degrees first.



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Samsung will unveil the Galaxy S10 February 20 in San Francisco

{rss:content:encoded} Samsung will unveil the Galaxy S10 February 20 in San Francisco https://tcrn.ch/2M4Qyca http://bit.ly/2RgZRfb January 10, 2019 at 04:02PM

CES has never been much of a mobile show for Samsung — not with Mobile World Congress a little over a month away. But the company did use its big platform this week to announce the announcement of its next flagship smartphone.

Turns out the Samsung’s not unveiling the Galaxy S10 in Barcelona, either. In fact, the handset will actually make its debut a week before Barcelona’s big mobile show at a standalone Unpacked event in San Francisco. So thanks, Samsung, for those extra frequent flier miles.

We’ve already caught a few glimpses of the handset via a number of leaks, as has become a bit of a tradition for the company. But this gives us another month and a half or so to see the rest of what the premium handset has to offer.

Most notably so far is the company’s decision to forgo the notch, in favor of the camera cutout design Huawei’s helped pioneer. Also reportedly on-tap for the handset is the ability to wirelessly charge compatible devices on contact. 

As the invite notes, this is the 10th anniversary of the Galaxy line. Between that and the company’s insistence on holding a standalone event this time out, it seems likely that we’ll be seeing more than just the S10. Perhaps we’ll get more insight into the forthcoming foldable handset and some more news on the 5G front.

Meet Caper, the AI self-checkout shopping cart

The Amazon boogie-man has every retailer scrambling for ways to fight back. But the cost and effort to install cameras all over the ceiling or into every shelf could block stores from entering the autonomous shopping era. Caper Labs wants to make eliminating checkout lines as easy as replacing their shopping carts while offering a more familiar experience for customers.

The startup makes a shopping cart with a built-in barcode scanner and credit card swiper, but it’s finalizing the technology to automatically scan items you drop in thanks to three cameras and a weight sensor. The company claims people already buy 18 percent more per visit after stores are equipped with its carts.

Caper’s cart

Today, Caper is revealing that it’s raised a total of $3 million including a $2.15 million seed round led by prestigious First Round Capital and joined by food-focused angels like Instacart co-founder Max Mullen, Plated co-founder Nick Taranto, Jet’s Jetblack shopping concierge co-founder Jenny Fleiss, plus Y Combinator. Caper is now in two retailer in the NYC area, though it plans to use the cash to expand to more and develop a smart shopping basket for smaller stores.

“If you walked in to a grocery store 100 years ago versus today, nothing has really changed” says Caper co-founder and CEO Lindon Gao. “It doesn’t make sense that you can order a cab with your phone or go book a hotel with your phone, but you can’t use your phone to make a payment and leave the store. You still have to stand in line.”

Autonomous retail is going to be a race. $50 million-funded Standard Cognition, ex-Pandora CTO Will Glaser’s Grabango, and scrappier startups like Zippin and Inokyo are all building ceiling and shelf-based camera systems to help merchants keep up with Amazon Go’s expanding empire of cashierless stores. But Caper’s plug-and-play cart-based system might be able to leapfrog its competitors if its easier for shops to set up.

Caper combines image recognition and a weight sensor to identify items without a barcode scan

“I don’t have an altruistic reason to care about retail, but I really want to put a dent in the universe and I think retail is severely under-innovated” Gao candidly remarked. Most founders try to spin a “super hero origin story” about why they’re the right person for the job. For Gao, chasing autonomous retail is just good business. He built is first startup in gaming commerce at age 14. The jewelry company he launched at 19 still operates. He went on to become an investment banker at Goldman Sachs and JP Morgan but “I always felt like I was more of a startup guy.”

Caper was actually a pivot from his previous entry to the space called QueueHop that made cashierless apparel security tags that unlocked when you paid. But during Y Combinator, he discovered how tough it’d be to scale a product that require a complete rethinking of a merchant’s operations flow. So Gao hoofed it around NYC to talk to 150 merchants and discover what they really wanted. The cart was the answer.

Caper co-founder and CEO Lindon Gao

V1 of Caper’s cart lets people scan their items’ barcodes and pay on the cart with a credit card swipe or Apple/Android Pay tap with their receipt emailed to them. But each time they scan, the cart is actually taking 120 photos and precisely weighing the items to train Caper’s machine vision algorithms in what Gao likens to how Tesla is inching towards self-driving.

Soon, Caper wants to go entirely scanless, and sections of its two pilot stores already use the technology. The cameras on the cart will use image recognition matched with weight sensor to identify what you toss in your cart. You shop just like normal but then just pay and leave with no line. Caper pulls in a store’s existing security feed to help detect shoplifting, which could be a bigger risk than with ceiling and shelf camera systems, but Gao says it hasn’t been a problem yet. He woudn’t reveal the price of the carts but said “they’re not that much more expensive than a standard shopping cart. To outfit a store it should be comparable to the price of implementing traditional self-checkout.” Shops buy the carts outright and pay a technology subscriptions but get free hardware upgrades.

Caper hopes to deliver three big benefits to merchants. First, they’ll be able to repurpose cashier labor to assist customers so they buy more and keep shelves stocked, though eventually this technology is likely to eliminate a lot of jobs. Second, the ease and affordable cost of transitioning means businesses will be able to recoup their investment and grow revenues as shoppers buy more. And third, Caper wants to share data its carts collect on routes through the store, shelves customers hover in front of, and more with its retail partners so they can optimize their layouts.

Caper’s screen tracks items you add to the cart and can surface discounts and recommendations

One big advantage over its ceiling and shelf camera competitors is that Caper’s cart can promote deals on nearby or related items. In the future, it plans to add recommendations based on what’s on your cart to help you fill out recipes. ‘Threw some chips in the cart? Here’s where to find the guacamole that’s on sale.’ A smaller hand-held smart basket could broaden Caper’s appeal beyond grocers amongst littler shops.

Gao says that with merchants already seeing sales growth from the carts, what keeps him up at night is handling Caper’s supply chain since the product requires a ton of different component manufacturers. The startup has to move fast if it wants to be what introduces Main Street to autonomous retail. But no matter what gadgets it builds in, Caper must keep sight of the real-world stress their tech will undergo. Gao concludes “We’re basically building a robot here. The carts need to be durable. They need to resist heat, vibration, rain, people slamming them around. We’re building our shopping cart like a tank.”



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