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Monday, July 16, 2018

0x lets any app be the Craigslist of cryptocurrency

Centralized crypto exchanges like Coinbase are easy but expensive because they introduce a middleman. Not-for-profit project 0x allows any developer to quickly build their own decentralized cryptocurrency exchange and decide their own fees. It acts like Craigslist, connecting traders without ever holding the tokens itself. And instead of having to bootstrap their way to enough users trading tokens on their app alone so that there’s liquidity, 0x offers cross-platform liquidity between users on the different projects it powers.

The problem is the user experience of decentralized apps is often crappy compared to the consumer apps we’re used to across the rest of tech. From sign-in to recovering accounts to conducting transactions, it’s a lot more complicated than Facebook Login, PayPal, or Shopify. Bitcoin and Ethereum prices remain well below half their peaks because it’s difficult to do much with cryptocurrency right now. Until the decentralized infrastructure improves, the dreams of how blockchains can improve the world remain distant.

0x is trying to fix that by ensuring developers all don’t have to reinvent the exchange wheel.

It began as a for-profit exchange before the team recognized the massive usability gap. So instead it became a decentralized exchange protocol, and raised $24 million in an ICO for its ZRX token. That’s how relayers — the apps who use it to build exchanges for ERC20 tokens atop the Ethereum blockchain — can charge fees. It also gives those who collect the most a say in the governance of the protocol.

Some of the top projects on 0x like Augur and Dydx are going strong. Last week Coinbase announced it was exploring whether it might list ZRX and several other currencies for trade on its exchange, helping perk the price up after declines since the new year.

 

0x’s ZRX token price, via CoinMarketCap

Now 0x is putting some of its $24 million to work. It just hired former Facebook designer Chris Kalani to help it improve the usability of its APIs and the products built on top of them. His skills helped Facebook embrace mobile around its 2012 IPO. He then built Wake, raising $3.8 million for the design prototype sharing tool that let teams get instant feedback on their works-in-progress. Kalani sold Wake to design platform InVision in April, and after a few months assisting the transition, he’s joined 0x.

“There are very few designers involved the [blockchain] space” Kalani tells me. “There’s not a lot of people who had worked on anything at a large-scale or from the consumer perspective. We’re focused on making crypto more approachable.”

Sustaining A Crypto Not-For-Profit

After talking to four leaders in different parts of the blockchain industry, the consensus was that 0x was an elegant protocol for spawning decentralized exchanges. But the question kept coming up about whether the project will be sustainable. The company doesn’t have to earn enormous amounts of revenue, but concerns about its longevity could scare away developers. One, who asked to remain anonymous, described 0x saying “the best analogy is trying to monetize Linux.”

0x is open source, so it could be forked so developers can sidestep ZRX. 0x hopes that the shared liquidity feature will keep developers in line. It only works with the unforked version, and is now being used by 0x-powered projects including Radar Relay, ERC dEX, Shark Relay, Bamboo Relay, and LedgerDex.

While some centralized exchanges have suffered security troubles and hacks, those with stronger records like Coinbase continue to thrive while banking off high fees. That in turn lets them offer better liquidity and invest more in the user experience, widening the gap versus decentralized apps. “People trust Coinbase with large amounts of capital but they wouldn’t trust themselves” Kalani admits. But he thinks it’s early in the game, and as users become more knowledgable and comfortable with holding their own tokens for use on decentralized exchanges, 0x and ZRX will thrive.

There’s also competition within the decentralized exchange space from Kyber’s liquidity network, and AirSwap’s peer-to-peer exchange marketplace. But for any of these to thrive, the mainstream crypto owner will have to get better educated. That could fall to 0x.

One alternative path for the not-for-profit would be selling developer services and consulting to those building on top of it. Or it could always do another ICO. But for now, there are a lot of projects out there that don’t want to foot the upfront cost to build their own secure and compliant exchange from scratch. Kalani concludes, “The way Stripe allowed developers and businesses to build on top of it, and not have to worry about regulatory issues and all the infrastructure necessary to take payments, I think 0x is going to do something similar with exchanges for crypto.”



https://ift.tt/2Ju4723 0x lets any app be the Craigslist of cryptocurrency https://ift.tt/2NWlpZl

Prime Down: Amazon’s sale day turns into fail day

It’s not just you. Amazon Prime Day started 15 minutes ago, and so far, it’s not going well for Amazon. The landing page for Prime Day does not work. When most links are clicked, readers are sent to an error page or to a landing page that sends readers back to the main landing page.

Direct links to the product pages, either from outside links or the single product placement on the landing page, seem to work fine. I just bought this tent two weeks ago for $120. Some users are reporting errors when completing a purchase, too.

This is a huge blow to Amazon and its faux holiday Prime Day. The retailer has been pushing this event for weeks and there are some great deals to be had. It’s not a good look for the world’s largest retailer.

Updating…



https://ift.tt/eA8V8J Prime Down: Amazon’s sale day turns into fail day https://ift.tt/2uFObEv

Apple’s App Store revenue nearly double that of Google Play in first half of 2018

{rss:content:encoded} Apple’s App Store revenue nearly double that of Google Play in first half of 2018 https://ift.tt/2NVWjth https://ift.tt/2up56Ms July 16, 2018 at 08:21PM

Apple’s App Store continues to outpace Google Play on revenue. In the first half of the year, the App Store generated nearly double the revenue of Google Play on half the downloads, according to a new report from Sensor Tower out today. In terms of dollars and cents, that’s $22.6 billion in worldwide gross app revenue on the App Store versus $11.8 billion for Google Play – or, 1.9 times more spent on the App Store compared with what was spent on Google Play.

This trend is not new. Apple’s iOS store has consistently generated more revenue than its Android counterpart for years due to a number of factors – including the fact that Android users historically have spent less on apps than iOS users, as well as the fact that there are other Android app stores consumer can shop – like the Amazon Appstore or Samsung Store, for example. In addition, Google Play is not available in China, but Apple’s App Store is.

Last year, consumer spending on the App Store reached $38.5 billion, again nearly double that of Google Play’s $20.1 billion.

As the new figures for the first half of 2018 indicate, consumer spending is up this year.

Sensor Tower estimates it has increased by 26.8 percent on iOS compared with the same period in 2017, and it’s up by 29.7 percent on Google Play.

The growth in spending can be partly attributed to subscription apps like Netflix, Tencent Video, and even Tinder, as has been previously reported.

Subscription-based apps are big businesses these days, having helped to boost app revenue in 2017 by 77 percent to reach $781 million, according to an earlier study. Netflix was also 2017’s top non-game app by revenue, and recently became ranked as the top (non-game) app of all-time by worldwide consumer spend, according to App Annie’s App Store retrospective.

Many of the other all-time top apps following Netflix were also subscription-based, including Spotify (#2), Pandora (#3), Tencent Video (#4), Tinder (#5), and HBO NOW (#8), for example.

And Netflix is again the top non-game app by consumer spending in the first half of 2018, notes Sensor Tower.

Game spending, however, continues to account for a huge chunk of revenue.

Consumer spending on games grew 19.1 percent in the first half of 2018 to $26.6 billion across both stores, representing roughly 78 percent of the total spent ($16.3 billion on the App Store and $10.3 billion on Google Play). Honor of Kings from Tencent, Monster Strike from Mixi, and Fate/Grand Order from Sony Aniplex were the top grossing games across both stores.

App downloads were also up in the first half of the year, if by a smaller percentage.

Worldwide first-time app installs grew to 51 billion in 1H18, or up 11.3 percent compared with the same time last year, when downloads were then 45.8 billion across the two app stores.

Facebook led the way on this front with WhatsApp, Messenger, Facebook and Instagram as the top four apps across both the App Store and Google Play combined. The most downloaded games were PUBG Mobile from Tencent, Helix Jump from Voodoo, and Subway Surfers from Kiloo.

Google Play app downloads were up a bit more (13.1 percent vs iOS’s 10.6 percent) year-over-year due to Android’s reach in developing markets, reaching 36 billion. That’s around 2.4 times the App Store’s 15 billion.

Despite this, Apple’s platform still earned more than double the revenue with fewer than half the downloads, which is remarkable. And it can’t all be chalked up to China. (The country contributed about 31.7 percent of the App Store revenue last quarter, or $7.1 billion, to give you an idea.)

Sensor Tower tells TechCrunch that even if China was removed from the picture, the App Store would have generated $15.4 billion gross revenue for first half of 2018, which is still about 30 percent higher than Google Play’s $11.8 billion.

Apple emoji will soon include people with curly hair, white hair and superpowers

{rss:content:encoded} Apple emoji will soon include people with curly hair, white hair and superpowers https://ift.tt/2mkCCyT https://ift.tt/2JsCcQ2 July 16, 2018 at 07:00PM

In honor of World Emoji Day (yes, that’s a thing), Apple is previewing some of its upcoming emoji. Later this year, Apple’s emoji set will feature people with a variety of hairstyles and colors, including curly hair, red hair and white hair. What you’re about to see are simply Apple’s take on emoji that were previously approved by the Unicode Consortium’s emoji subcommittee.

Folks with curly hair, rejoice!

Let’s hear it for the red heads

 

Like white on rice

 

No hair? No problem

 

Other fun emoji include a freezing face, peacock, mango, lobster, nazar amulet, superheroes and kangaroo.

Back in March, Apple proposed new emojis to represent people with disabilities in Unicode’s next batch of emoji. Then in May, Unicode announced some of the draft candidates for its next emoji release in Q1 2019 to include some of Apple’s proposed emoji, which featured a guide dog, an ear with a hearing aid and more. If you want to hear more about what goes into emoji approval, be sure to check out this interview with Jeremy Burge, vice-chair of the Unicode Emoji Subcommittee.

 

Airobotics makes autonomous drones in a box

Not far from Tel Aviv a drone flies low over a gritty landscape of warehouses and broken pavement. It slowly approaches its home – a refrigerator-sized box inside a mesh fence, and hovers, preparing to dock. It descends like some giant bug, whining all the way, and disappears into its base where it will be cleaned, recharged, and sent back out into the air. This drone is doing the nearly impossible: it’s flying and landing autonomously and can fly again and again without human intervention and it’s doing it all inside a self-contained unit that is one of the coolest things I’ve seen in a long time.

The company that makes the drone, Airobotics, invited us into their headquarters to see their products in action. In this video we talk with the company about how the drones work, how their clients use the drones for mapping and surveillance in hard-to-reach parts of the world, and the future of drone autonomy. It’s a fascinating look into technology that will soon be appearing in jungles, deserts, and war zones near you.



https://ift.tt/eA8V8J Airobotics makes autonomous drones in a box https://ift.tt/2ml9LdR

Kapwing is Adobe for the meme generation

Need to resize a video for IGTV? Add subtitles for Twitter? Throw in sound effects for YouTube? Or collage it with other clips for the Instagram feed? Kapwing lets you do all that and more for free from a mobile browser or website. This scrappy new startup is building the vertical video era’s creative suite full of editing tools for every occasion.

Pronounced “Ka-pwing,” like the sound of a ricocheted bullet, the company was founded by two former Google Image Search staffers. Now after six months of quiet bootstrapping, it’s announcing a $1.7 million seed round led by Kleiner Perkins.

Kapwing hopes to rapidly adapt to shifting memescape and its fragmented media formats, seizing on opportunities like creators needing to turn their long-form landscape videos vertical for Instagram’s recently launched IGTV. The free version slaps a Kapwing.com watermark on all its exports for virality, but users can pay $20 a month to remove it.

While sites like Imgur and Imgflip offer lightweight tools for static memes and GIFs, “the tools and community for doing that for video are kinda inaccessible,” says co-founder and CEO Julia Enthoven. “You have something you install on your computer with fancy hardware. You should able to create and riff off of people,” even if you just have your phone, she tells me. Indeed, 100,000 users are already getting crafty with Kapwing.

“We want to make these really relevant trending formats so anyone can jump in,” Enthoven declares. “Down the line, we want to make a destination for consuming that content.”

Kapwing co-founders Eric Lu and Julia Enthoven

Enthoven and Eric Lu both worked at Google Image Search in the lauded Associate Product Manager (APM) program that’s minted many future founders for companies like Quip, Asana and Polyvore. But after two years, they noticed a big gap in the creative ecosystem. Enthoven explains that “The idea came from using outdated tools for making the types of videos people want to make for social media — short-form, snackable video you record with your phone. It’s so difficult to make those kinds of videos in today’s editors.”

So the pair of 25-year-olds left in September to start Kapwing. They named it after their favorite sound effect from the Calvin & Hobbes comics when the make-believe tiger would deflect toy gunshots from his best pal. “It’s an onomatopoeia, and that’s sort of cool because video is all about movement and sound.”

After starting with a meme editor for slapping text above and below images, Kapwing saw a sudden growth spurt as creators raced to convert landscape videos for vertical IGTV. Now it has a wide range of tools, with more planned.

The current selection includes:

  • Meme Maker
  • Subtitles
  • Multi-Video Montage Maker
  • Video Collage
  • Video Filters
  • Image To Video Converter
  • Add Overlaid Text To Video
  • Add Music To Video With MP3 Uploads
  • Resize Video
  • Reverse Video
  • Loop Video
  • Trim Video
  • Mute Video
  • Stop Motion Maker
  • Sound Effects Maker

Kapwing definitely has some annoying shortcomings. There’s an 80mb limit on uploads, so don’t expect to be messing with much 4K videos or especially long clips. You can’t subtitle a GIF, and the meme maker flipped vertical photos sideways without warning. It also lacks some of the slick tools that Snapchat has developed, like a magic eraser for Photoshopping stuff out and a background changer.

The No. 1 thing it needs is a selective cropping tool. Instead of letting you manually move the vertical frame around inside a landscape video so you always catch the action, it just grabs the center. That left me staring at blank space between myself and an interview subject when I uploaded this burger robot startup video. It’s something apps like RotateNFlip and Flixup already offer.

Beyond meme-loving teens and semi-pro creators, Kapwing has found an audience amongst school teachers. The simplicity and onscreen instructions make it well-suited for young students, and it works on Chromebooks because there’s no need to download software.

The paid version has found some traction with content marketers and sponsored creators who don’t want a distracting watermark included. That business model is always in danger of encroachment from free tools, though, so Kapwing hopes to also become a place to view the meme content it exports. That network model is more defensible if it gains a big enough audience, and could be monetized with ads. Though it will put it in competition with Imgur, Reddit and the big dogs like Instagram.

“We aspire to become a hub for consumption,” Enthoven concluded. “Consume, get an idea, and share with each other.”



from Social – TechCrunch https://ift.tt/2L2aTSa Kapwing is Adobe for the meme generation Josh Constine https://ift.tt/2LlUkwV
via IFTTT

Kapwing is Adobe for the meme generation

{rss:content:encoded} Kapwing is Adobe for the meme generation https://ift.tt/2LlUkwV https://ift.tt/2L2aTSa July 16, 2018 at 06:06PM

Need to resize a video for IGTV? Add subtitles for Twitter? Throw in sound effects for YouTube? Or collage it with other clips for the Instagram feed? Kapwing lets you do all that and more for free from a mobile browser or website. This scrappy new startup is building the vertical video era’s creative suite full of editing tools for every occasion.

Pronounced “Ka-pwing” like the sound of a ricocheted bullet, the company was founded by two former Google Image Search staffers. Now after six months of quiet bootstrapping, it’s announcing a $1.7 million seed round led by Kleiner Perkins.

Kapwing hopes to rapidly adapt to shifting memescape and its fragmented media formats, seizing on opportunities like creators needing to turn their long-form landscape videos vertical for Instagram’s recently launched IGTV. The free version slaps a Kapwing.com watermark on all its exports for virality, but users can pay $20 a month to remove it.

While sites like Imgur and Imgflip offer lightweight tools for static memes and GIFs, “the tools and community for doing that for video are kinda inaccessible” says co-founder and CEO Julia Enthoven. “You have something you install on your computer with fancy hardware. You should able to create and riff off of people” even if you just have your phone, she tells me. 100,000 users are already getting crafty with Kapwing.

“We want to make these really relevant trending formats so anyone can jump in” Enthoven declares. “Down the line, we want to make a destination for consuming that content.”

Kapwing co-founders Eric Lu and Julia Enthoven

Enthoven and Eric Lu both worked at Google Image Search in the lauded Associate Product Manager (APM) program that’s minted many future founder for companies like Quip, Asana, and Polyvore. But after two years, they noticed a big gap in the creative ecosystem. Enthoven explains that “The idea came from using outdated tools for making the types of videos people want to make for social media — short-form, snackable video you record with your phone. It’s so difficult to make those kinds of videos in today’s editors.”

So the pair of 25-year-olds left in September to start Kapwing. They named it after their favorite sound effect from the Calvin & Hobbes comics when the make-believe tiger would deflect toy gunshots from his best pal. “It’s an onomonpeia, and that’s sort of cool because video is all about movement and sound.”

After starting with a meme editor for slapping text above and below images, Kapwing saw a sudden growth spurt as creators raced to convert landscape videos for vertical IGTV. Now it has wide range of tools with more planned.

The current selection includes:

  • Meme Maker
  • Subtitles
  • Multi-Video Montage Maker
  • Video Collage
  • Video Filters
  • Image To Video Converter
  • Add Overlaid Text To Video
  • Add Music To Video With MP3 Uploads
  • Resize Video
  • Reverse Video
  • Loop Video
  • Trim Video
  • Mute Video
  • Stop Motion Maker
  • Sound Effects Maker

Kapwing definitely has some annoying shortcomings. There’s an 80mb limit on uploads, so don’t expect to be messing with much 4K videos or especially long clips. You can’t subtitle a GIF, and the meme maker flipped vertical photos sideways without warning. It also lacks some of the slick tools that Snapchat has developed, like a magic eraser for photoshopping stuff out and a background changer.

The #1 thing it needs is a selective cropping tool. Instead of letting you manually move the vertical frame around inside a landscape video so you always catch the action, it just grabs the center. That left me staring at blank space between myself and an interview subject when I uploaded this burger robot startup video. It’s somethig apps like RotateNFlip and Flixup already offer.

Beyond meme-loving teens and semi-pro creators, Kapwing has found an audience amongst school teachers. The simplicity and onscreen instructions make it well-suited for young students, and it works on Chromebooks since there’s no need to download software.

The paid version has found some traction with content marketers and sponsored creators who don’t want a distracting watermark included. That business model is always endanger of encroachment from free tools, though, so Kapwing hopes to also become a place to view the meme content it exports. That network model is more defensible if it gains a big enough audience, and could be monetized with ads. Though it will put it in competition with Imgur, Reddit, and the big dogs like Instagram.

“We aspire to become a hub for consumption” Enthoven concluded. “Consume, get an idea, and share with each other.”

Kapwing is Adobe for the meme generation

Need to resize a video for IGTV? Add subtitles for Twitter? Throw in sound effects for YouTube? Or collage it with other clips for the Instagram feed? Kapwing lets you do all that and more for free from a mobile browser or website. This scrappy new startup is building the vertical video era’s creative suite full of editing tools for every occasion.

Pronounced “Ka-pwing” like the sound of a ricocheted bullet, the company was founded by two former Google Image Search staffers. Now after six months of quiet bootstrapping, it’s announcing a $1.7 million seed round led by Kleiner Perkins.

Kapwing hopes to rapidly adapt to shifting memescape and its fragmented media formats, seizing on opportunities like creators needing to turn their long-form landscape videos vertical for Instagram’s recently launched IGTV. The free version slaps a Kapwing.com watermark on all its exports for virality, but users can pay $20 a month to remove it.

While sites like Imgur and Imgflip offer lightweight tools for static memes and GIFs, “the tools and community for doing that for video are kinda inaccessible” says co-founder and CEO Julia Enthoven. “You have something you install on your computer with fancy hardware. You should able to create and riff off of people” even if you just have your phone, she tells me. 100,000 users are already getting crafty with Kapwing.

“We want to make these really relevant trending formats so anyone can jump in” Enthoven declares. “Down the line, we want to make a destination for consuming that content.”

Kapwing co-founders Eric Lu and Julia Enthoven

Enthoven and Eric Lu both worked at Google Image Search in the lauded Associate Product Manager (APM) program that’s minted many future founder for companies like Quip, Asana, and Polyvore. But after two years, they noticed a big gap in the creative ecosystem. Enthoven explains that “The idea came from using outdated tools for making the types of videos people want to make for social media — short-form, snackable video you record with your phone. It’s so difficult to make those kinds of videos in today’s editors.”

So the pair of 25-year-olds left in September to start Kapwing. They named it after their favorite sound effect from the Calvin & Hobbes comics when the make-believe tiger would deflect toy gunshots from his best pal. “It’s an onomonpeia, and that’s sort of cool because video is all about movement and sound.”

After starting with a meme editor for slapping text above and below images, Kapwing saw a sudden growth spurt as creators raced to convert landscape videos for vertical IGTV. Now it has wide range of tools with more planned.

The current selection includes:

  • Meme Maker
  • Subtitles
  • Multi-Video Montage Maker
  • Video Collage
  • Video Filters
  • Image To Video Converter
  • Add Overlaid Text To Video
  • Add Music To Video With MP3 Uploads
  • Resize Video
  • Reverse Video
  • Loop Video
  • Trim Video
  • Mute Video
  • Stop Motion Maker
  • Sound Effects Maker

Kapwing definitely has some annoying shortcomings. There’s an 80mb limit on uploads, so don’t expect to be messing with much 4K videos or especially long clips. You can’t subtitle a GIF, and the meme maker flipped vertical photos sideways without warning. It also lacks some of the slick tools that Snapchat has developed, like a magic eraser for photoshopping stuff out and a background changer.

The #1 thing it needs is a selective cropping tool. Instead of letting you manually move the vertical frame around inside a landscape video so you always catch the action, it just grabs the center. That left me staring at blank space between myself and an interview subject when I uploaded this burger robot startup video. It’s somethig apps like RotateNFlip and Flixup already offer.

Beyond meme-loving teens and semi-pro creators, Kapwing has found an audience amongst school teachers. The simplicity and onscreen instructions make it well-suited for young students, and it works on Chromebooks since there’s no need to download software.

The paid version has found some traction with content marketers and sponsored creators who don’t want a distracting watermark included. That business model is always endanger of encroachment from free tools, though, so Kapwing hopes to also become a place to view the meme content it exports. That network model is more defensible if it gains a big enough audience, and could be monetized with ads. Though it will put it in competition with Imgur, Reddit, and the big dogs like Instagram.

“We aspire to become a hub for consumption” Enthoven concluded. “Consume, get an idea, and share with each other.”



https://ift.tt/2L2aTSa Kapwing is Adobe for the meme generation https://ift.tt/2LlUkwV

Fastly raises another $40 million before an IPO

Last round before the IPO. That’s how Fastly frames its new $40 million Series F round. It means that the company has raised $219 million over the past few years.

The funding round was led by Deutsche Telekom Capital Partners with participation from Sozo Ventures, Swisscom Ventures, and existing investors.

Fastly operates a content delivery network to speed up web requests. Let’s say you type nytimes.com in your browser. In the early days of the internet, your computer would send a request to one of The New York Times’ servers in a data center. The server would receive the request and send back the page to the reader.

But the web has grown immensely, and this kind of architecture is no longer sustainable. The New York Times use Fastly to cache its homepage, media and articles on Fastly’s servers. This way, when somebody types nytimes.com, Fastly already has the webpage on its servers and can send it directly. For some customers, it can represent as much as 90 percent of requests.

Scale and availability are one of the benefits of using a content delivery network. But speed is also another one. Even though the web is a digital platform, it’s very physical by nature. When you load a page on a server on the other side of the world, it’s going to take hundreds of milliseconds to get the page. Over time, this latency adds up and it feels like a sluggish experience.

Fastly has data centers and servers all around the world so that you can load content in less than 20 or 30 milliseconds. This is particularly important for Stripe or Ticketmaster as response time can greatly influence an e-commerce purchase.

Fastly’s platform also provides additional benefits, such as DDoS mitigation and web application firewall. One of the main challenges for the platform is being able to cache content as quickly as possible. Users upload photos and videos all the time, so it should be on Fastly’s servers within seconds.

The company has tripled its customer base over the past three years. It had a $100 million revenue run rate in 2017. Customers now include Slack, Reddit, GitHub, Stripe, Ticketmaster and Pinterest.

There are now 400 employees working for Fastly. It’s worth noting that women represent 42 percent of the executive team, and 65 percent of the engineering leads are women, people of color or LGBTQ (or the intersection of those categories). And if you haven’t read all the diversity reports from tech companies, those are great numbers.



https://ift.tt/eA8V8J Fastly raises another $40 million before an IPO https://ift.tt/2LcXqX8

Wave Uber’s new Spotlight or send canned chats to find your driver

{rss:content:encoded} Wave Uber’s new Spotlight or send canned chats to find your driver https://ift.tt/2JrCDtK https://techcrunch.com/wp-content/uploads/2018/07/Uber-Spotlight-and-Pre-written-Messages.png?w=680 July 16, 2018 at 03:00PM

Uber is aiming to perfect the art of the pick-up with three features it says minimize cancellations. Guaranteed pickup windows boost confidence that you’ll make your flight, and give you a credit of up to $10 if your scheduled ride is late. Pre-written messages let drivers and riders let each other know they’ll “Be right there” or “I’ve arrived” with a single tap.

And most flashily, three years after I suggested Uber let you hold up a colored screen so your driver could find you amidst a crowd of hailers, it’s introducing Spotlight. Each driver gets assigned a semi-unique color gradient to look for. Hit the Spotlight button, that color takes over your screen, and you can wave it to help your driver locate you. 

These optimizations show the depths Uber is willing to go to shave seconds off of pickups. That can reduce unpaid waiting time for drivers while boosting the number of rides they complete per hour for the startup. And the peace of mind that they’ll be able to hop in right when they’re ready could lure riders away from competitors as Uber dukes it out across the globe. The updates are rolling out on iOS and Android in the US and Canada today.

“Human-to-human interaction is hard. Driver initiated cancellations after the driver has arrived at the pickup point are particularly stressful” Uber sr. product manager for rider experience Ryan Yu tells me. But in tests of the new quick messages features, “We found cancellations on both sides reduced significantly, especially for drivers after they’ve arrived.”   

We can only hope this level of attention to detail will be applied to optimizing its internal company culture — a hope shaken by this month’s resignation of Uber’s head of HR Liane Hornsey after a probe into how she handled racial discrimination at the company, and the NYT’s report of insensitivity complaints about COO Barney Harford.

Uber has been steadily adding little improvements to the pickup process over the years. Here’s a quick, abridged list:

  • Incentivizing drivers to wait instead of cancelling by starting the meter after waiting at the pickup spot for more than 2 minutes.
  • Live location sharing so riders can optionally let drivers see where they are as they seek the vehicle
  • Suggested pickup spots nearby where drivers can safely pull over, and avoid them looping around one way streets
  • Sequential pickups so you’re assigned the nearest driver, even if they’re still finishing their previous ride
  • Pick up location changing so you can choose a different spot nearby if you got the address wrong or are on the other side of the building

There are three upgrades in particular that serve as the foundation for today’s updates.

In-app chat between riders and drivers makes it so you don’t have to use SMS. Uber could only anonymize your number in some markets, creating privacy concerns, and SMS could be cost prohibitive in some parts of the world. Uber messaging launched in mid-2017, and could be read aloud to the driver and replied to with a thumbs-up emoji to reduce the chance of distracted driving. Lyft still uses SMS for comparison.

Now both users and drivers will see the most common messages pre-written and sendable with the touch of a button so they don’t have to type. “Drivers noted that they were more reassured when their rider actually sent them a message” said Yu, which can keep them from cancelling if the rider needs a little more time to get to the pick up spot. I asked if automatic translation would be available here, so if driver in Brazil sent an American user “eu cheguei”, it’d show up as “I have arrived”. Yu told me “Translations are on the roadmap. We’re figuring out how to best pair them alongside voice.”

Uber added scheduled rides in mid-2016 shortly after Lyft did the same. You can plan a ride up to 30 days in advance, but you’re still subject to surge pricing in the moment. At least now you’ll get $10 credit if the driver is late. But unfortunately, the pickup window Uber showed me in the demo was 15 minutes, though Yu said it may very be region. I sometimes only make my flights by 10 minutes, and since my pickup ETA in San Francisco is typically only 3 to 5 minutes, I’m probably better off just booking the ride when I’m ready.

Uber’s Beacon and Lyft’s Amp are color-coded dashboard lights that help riders find their driver

Back in 2015, I suggested that “Uber could offer some signal on the driver or passenger’s phone to help them find each other”. A week later it announced it would start testing Spot, which let users pick a color that would light up on an LED bar installed on driver’s windshields. In November 2016, Lyft launched its Amp dashboard light that assigned a random color riders could look out for. A month later, Uber’s Spot had evolved into the dashboard Beacon light that lets users pick the color.

Today’s update gives riders a light too, which is great if you’re one of dozens of people waiting outside a concert or sports game trying to find their Uber. Hit the Spotlight button, and you’ll get instructions to wave your colored screen in the air. Drivers are permanently assigned a color that stays constant across trips so they can train themselves to look out for it.

“Spotlight is meant to supplement beacon. Not all drivers will have a bacon, and we want to pass that to two-way communication” says Yu. But since the Beacon dashboard lights are always visible, Uber says that if a driver has one, users won’t see the Spotlight option and will instead just be able to choose the Beacon’s color.

Together, these features should eliminate most pickup problems. We’ll see if Uber’s competitors and international partners like Didi adopt them too. After retreating from markets like China in exchange for a percentage of ownership of the local leader, there’s more pressure on Uber to squash its homeland competitor Lyft, which has been gaining market share. Yet neither has offered an oft-requested feature some users would even be willing to pay an extra dollar for: a ‘quiet ride’ where the driver doesn’t make small talk.

Proportunity offers ‘help to buy’ loans based on predicting future house prices

Proportunity, a London-based startup and Entrepreneur First alumni, wants to help first time buyers get on the property ladder earlier or purchase a home more to their liking.

The company, which recently became an FCA authorised mortgage lender, claims to use machine learning to accurately forecast future house prices and the areas of London that will see the highest growth in the next few years. Based on confidence in this modelling, it will soon begin offering equity loans to boost your deposit when buying a first home.

Specifically, once Proportunity has used its technology to help identify a property for sale that both fits your needs and offers good house price growth prospects, the startup will offer an equity loan of up to 15 percent of the property’s price. You then combine this loan with the money you have already saved for a deposit so that you can apply for a mortgage with a lower loan-to-value ratio, which in turn will command a lower interest rate.

The way it works is quite similar to the U.K. government’s “Help To Buy” scheme, except it isn’t restricted to a new build and you have to pay monthly interest on the loan from the get-go. Like Help To Buy, when you sell the house or remortgage it in five years time, you have to repay the Proportunity equity loan at 15 percent of the current market price. Therefore, if the price of the house has gone up, the amount you pay back will have also increased. In the unlikelihood that the price has gone down, the startup loses money.

Overall, however, since a Proportunity loan is interest-only until you pay it back, the company says the combined monthly repayments are less than if you took out a 95 percent mortgage to buy the same home. And unlike shared ownership schemes, you don’t have to pay rent on the 15 percent of your home funded by a Proportunity loan.

More broadly Proportunity is attempting to solve a very London-centric problem: house prices are so high and continue to rise that by the time you save up for a 20 percent deposit to secure a mortgage you can afford, property prices in the area you want to buy will have increased enough to put it out of reach again. Or you’ll be left buying a smaller property.

“One of the biggest societal challenges we face is getting the next generation onto the housing ladder,” explains CEO Vadim Toader, who founded Proportunity with CTO Stefan Boronea. “The biggest reason this is hard is that it’s increasingly difficult to save up for a deposit, even for buyers with qualifying salaries. But what if we could use technology to give people a leg up onto the housing ladder? It all starts with forecasting”.

To put its machine-learning house price forecasting to the test, in July last year Proportunity worked with Post Office Money to help first time buyers identify the best areas to buy, not just in terms of affordability but also in terms of future growth. “This was insightful, as we learned that there are 200,000 fewer first time buyers per year than there used to be, and 70 percent cite deposits as their biggest issue. If we can help these people find deposits, we can reverse the tide”.

That, of course, is where the U.K. government’s own scheme is meant to kick in. However, Help To Buy can only support around 40,000 first time buyers, says Toader, partly because it has a limited budget and partly because it only addresses new properties.

“The interesting thing is that many of those left out have two great characteristics,” he says. “First they have a good income and excellent prospects, and secondly they want to buy in an area where we project property prices will grow significantly. The simple issue is they can not afford a 20 percent deposit. We believe our technology can help”.

To that end, Proportunity has secured £5 million in credit to begin making equity loans. The startup itself — which is part of EF cohort 7 — has raised £2.7 million in funding to bring its equity loans to market and further develop its price forecasting technology.

Backers include Global Founders Capital, Concrete VC (backed by Starwood Capital Group), Savills, EF, Trusted Insights, and Le Studio VC, along with angel investors Matt Robinson (Nested), Chris Mairs (EF) , Charlie Songhurst, Nicolas Berggruen, and Julian Critchlow.

Lastly, I’m told that half of the Proportunity team, including Toader himself, is taking out a Proportunity loan. “We’re going through the process ourselves, sitting in the customer’s shoes to better understand it and fix it before releasing it to them. [I] guess it also shows we’re eating our own dog food”.



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