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Monday, August 24, 2020

Facebook to pay $125 million in back taxes in France, report says

Facebook France is going to pay $125 million (€106 million) in back taxes according to business magazine Capital — Facebook confirmed the agreement to both Capital and Reuters. French tax authorities raided Facebook’s offices in Paris in 2012 and later opened an investigation on unpaid taxes covering activities between 2009 and 2018.

According to the investigation, Facebook allegedly optimized its effective tax rate in France by funneling sales to other subsidiaries in different European countries.

It’s a grey area, as funneling sales to a different country is legal. But you have to prove that there wasn’t any sales person based in France selling to a French customer. Those contracts can be reclassified as French contracts.

Many tech companies have had to pay back taxes in France for the same issue. For instance, Google agreed to pay a $549 million fine and $510 million in back taxes in 2019. Similarly, Apple settled a dispute covering $572 million in back taxes.

This is a new strategy for French authorities. Companies can avoid a public fight if they settle with tax authorities directly. This way, companies avoid some public backlash and it speeds up the process. Amazon was the first company to settle in 2018.

“We take our tax obligations seriously, pay the taxes we owe in all markets where we operate,” Facebook told Reuters. As a result, the company’s revenue in France has jumped from €56 million to €389 million between 2017 and 2018, representing a nearly 600% revenue increase in 12 months.

We’ve reached out to Facebook and will update this article if we learn more.



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Red Antler’s Emily Heyward explains how to get people obsessed with your brand

If you’re currently building a startup, you know what product you want to build. But do you know if people are actually going to notice you? That’s the question I asked of Red Antler co-founder Emily Heyward during our virtual TechCrunch Early Stage event.

In case you’re not familiar with Red Antler, Heyward’s branding company has worked with some of the most iconic startups of the past decade, such as Casper, Allbirds, Brandless and Prose. She knows her topic so well that she just wrote a book on branding called “Obsessed.”

Let me break down the key takeaways of her presentation and responses to questions from our virtual audience — we’ve embedded a video below with our entire conversation.

Branding matters — anybody can launch a startup

It has never been easier to launch a startup. If it’s a software company, your infrastructure will be managed by a cloud hosting company. If you’re selling consumer goods, you can find manufacturing partners more easily than ever before.

“There are fewer traditional gatekeepers standing in your way. You don’t need to be able to afford a national TV campaign to get people to notice you and to hear about you. It’s a lot easier to get it out there and start selling directly to people,” Heyward said.

The result is that there are many companies competing in the same space, launching around the same time. Casper isn’t the only online mattress company anymore for instance. Brand obsession can set you apart from the rest of the crowd.



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Unpacking the Sumo Logic S-1 filing

Setting our dive into Palantir’s gross margins aside for another day, Sumo Logic filed to go public this morning. The Redwood City-based, former startup raised around $340 million while private, according to Crunchbase data.


The Exchange explores startups, markets and money. You can read it every morning on Extra Crunch, or get The Exchange newsletter every Saturday.


Sumo Logic parses information collected from its customers’ enterprise apps and integrations to help them pinpoint operational and security issues and lets them dashboard additional elements as they wish. The company claims in its S-1 that its code is “continuous intelligence,” which it brands as “a new category of software.”

Our own Ron Miller summarized Sumo Logic as a “cloud data analytics and log analysis company” when it raised a $110 million Series G last May. At the time, it was valued at north of $1 billion, making it a unicorn.

Sumo Logic’s IPO has been in its plans for some time. We can see this in a 2017 TechCrunch headline noting that Sumo had then raised $75 million, and was “on path” to a public offering. So, how healthy is the company, and what have its investors bought with about a third of a billion dollars in capital? Let’s find out.

Sumo Logic’s financial performance

Up top: Sumo Logic operates on a fiscal calendar that ends January 31 of each calendar year. This is super standard for SaaS companies as it allows the firm to not wrap its year during the holiday period. This is good for sales teams and so forth.



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Yac gets backed by Slack to bring the intimacy of voice back when remote co-workers interact

Yac, the digital voice messaging service that launched last year, has raised new money from the Slack Fund as it continues to gain ground among companies looking to give their employees new communication tools for remote working.

The Florida-based startup initially spun out of a pitch at Product Hunt’s Maker Festival. Developed by the digital agency SoFriendly, Yac’s digital voice messaging service won the startup competition at the event and attracted the interest of Boost VC and its founder, the third-generation venture capitalist Adam Draper.

Yac officially launched in March and had 900 teams sign up within the first week. The company’s product now includes one-to-many messaging, Slack integration and an improved desktop app. It also managed to attract the attention of the Slack Fund.

The investment from Slack comes two years after Yac’s founder Justin Mitchell first reached out to the company, Mitchell said.

Instead of a cold call, Mitchell found himself as the object of Slack’s attention thanks to an introduction from Jim Rand, an entrepreneur whose Synervoz Communications was also working on new voice communications applications.

Rand and Mitchell had connected through LinkedIn and bonded over the trials and tribulations of entrepreneurship. As they continued talking, Rand, whose company makes an API to connect audio applications to other services, asked if Mitchell wanted to talk to Slack about collaborating.

Slack reached out and Mitchell responded via the Yac app. Essentially all of the due diligence was conducted over a series of voice messages that Mitchell left responding to questions from the Slack team, Mitchell said.

The publicly traded messaging company came in with a small investment of $500,000.

Yac now has a bit over 5,000 users on its service and charges per seat, in the same way Slack does. Mitchell said he will use the funds to integrate more closely with Slack’s own messaging service. Some Yac features will automatically be integrated into Slack, where users can turn their call button into a Yac button to deliver audio messages instead of doing real-time phone calls.

 



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Two weeks left on early-bird pricing for TC Sessions: Mobility 2020

It’s time to mobilize for early-bird savings on passes to the all-virtual TC Sessions Mobility 2020, which takes place October 6-7. Prices will continue to increase as the event draws near. Buy your pass before September 4 at 11:59 p.m. (PT) and you’ll save $100 over full price.

This ain’t no two-day webinar, friends. We have the tech and people in place to create a virtual experience that lives up to the high standards we set for our in-person events. You’ll tune in and interact with the leading mobility makers, investors, movers and shakers. Check out our speakers here.

Expect in-depth interviews, panel discussions and insight on crucial trends in autonomous vehicles, electrification, shared mobility and beyond. Plus, we’ve added a pitch-off this year — stay tuned to learn how early-stage mobility startups can apply to compete.

Networking is an essential part of TC Sessions: Mobility, and we’ve built time for it right into our event agenda (yep, we’re adding more cool stuff to in the coming weeks). The virtual aspect makes this the first time the global mobility community can participate in this conference. Now you can network with mobility startups and investors around the world.

Want to simplify, amplify and organize your networking? We supercharged CrunchMatch, our AI-powered networking platform, to help you connect and schedule 1:1 video meetings with the people you want to meet — based on mutual goals and business interests. And the upgraded algorithm makes those matches faster and more precise.

TC Sessions: Mobility may be virtual and yes, it will look and feel different. But virtual or not, the opportunities waiting to be discovered are very real. Look at what your peers have said about their TC Sessions: Mobility experience.

“People want to be around what’s interesting and learn what trends and issues they need to pay attention to. Even large companies like GM and Ford are there, because they’re starting to see the trend move toward mobility. They want to learn from the experts, and TC Sessions: Mobility has all the experts.” — Melika Jahangiri, vice president at Wunder Mobility.

“TC Sessions Mobility offers several big benefits. First, networking opportunities that result in concrete partnerships. Second, the chance to learn the latest trends and how mobility will evolve. Third, the opportunity for unknown startups to connect with other mobility companies and build brand awareness.” — Karin Maake, senior director of communications at FlashParking

Nothing but opportunity awaits at TC Sessions Mobility 2020 on October 6-7. But if you want to get the best price, buy your pass before the early-bird offer expires September 4 at 11:59 p.m. (PT). It’s time to mobilize and save.

Is your company interested in sponsoring or exhibiting at TC Sessions: Mobility 2020? Contact our sponsorship sales team by filling out this form.



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Five real reasons to attend Disrupt 2020 online

Why should you attend Disrupt 2020? We live in unprecedented times and face unprecedented challenges. But unprecedented opportunities are also part of this equation, and now is the time for creative startup minds and makers to go full-tilt disruptive.

We reengineered Disrupt, which takes place September 14 – 18, into a virtual global tech summit. And we’ve added enhancements to bridge the physical distance of a virtual conference. It’s designed to help you build the connections, skills and knowledge you need to discover, assess and capitalize on those opportunities.

Without further ado: Five reasons why you should attend Disrupt 2020.

1. More days to Disrupt

We expanded Disrupt to span five full days. Now you have more time to experience everything Disrupt offers. Interviews and panel discussions with the leading voices in technology, investing and business speaking from the Disrupt Stage. They’ll cover topics critical to startup success and address COVID-19 — the ginormous elephant in the room. Here’s just a sample of what we have on tap. Check out the growing Disrupt agenda.

  • How Things Get Built in the Middle of a Pandemic with Anker CEO Steven Yang (Anker), Kate Whitcomb (Chrysalis Cloud) and Sonny Vu (Alabaster)
  • The Black Founder Experience: Tactical Advice for Underrepresented Entrepreneurs with Michael Seibel (Y Combinator), Songe LaRon (Squire) and Reham Fagiri (AptDeco)
  • How to Raise Your First Dollars with Alexa von Tobel (Inspired Capital Partners), Hunter Walk (Homebrew) and Ted Wang (Cowboy Ventures)

2. Network for weeks with CrunchMatch

You’ll need an effective tool to help you connect with thousands of Disrupt attendees around the world. CrunchMatch, our free, AI-powered networking platform (think speed dating for techies) is up and running. Simply register for Disrupt, and you can start connecting with the right people to build your empire now, weeks ahead of time. Schedule 1:1 video calls to meet new customers, pitch investors, recruit engineers and developers or interview prospective employees.

3. Extra Crunch Stage

Looking for workshops that deliver actionable tips you can apply to your business? Head to the Extra Crunch Stage. Interactive sessions — facilitated by top experts in marketing, business development and investing — cover topics like how to pivot in the face of a crisis, building a sales team and raising money in a tough economy.

4. Pitch Deck Teardown

Want to make a solid first impression with potential investors? You need a pitch deck that accurately reflects your startup’s goals and potential. During the Pitch Deck Teardown sessions, top venture capitalists will critique an early-stage startup’s pitch deck and provide tips to improve it. Want to be considered for the teardown treatment? Submit your pitch deck here.

5. Disrupt delivers

Networking, funding, brand exposure and new ways of thinking are just some of the benefits your peers have gleaned from Disrupt.

“Disrupt has everything early stage founders need, from advice on raising money and how to scale to exposure and brand recognition. Hearing expert panelists and industry leaders helped us think about emerging technologies and new markets we could explore.” — Joel Neidig, founder of SIMBA Chain

“The benefits of going to Disrupt were introducing my product, networking with investors and potential customers and talking to other founders about what it took to get their companies off the ground.” — Felicia Jackson, inventor and founder of CPRWrap

“Disrupt provides terrific insight on trends in different industries like e-grocery, AI and big data.” — Daniel Lloreda, general partner at H20 Capital Innovation

We haven’t even touched on core pillars of every Disrupt — the Startup Battlefield pitch competition with a $100,000 prize and Digital Startup Alley where you’ll find hundreds of the world’s most innovative young startups around the world.

What opportunities are waiting for you at Disrupt 2020? Buy your pass and get ready to find and create your own.

Is your company interested in sponsoring or exhibiting at Disrupt 2020? Contact our sponsorship sales team by filling out this form.



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Equity Monday: YC Demo Day, two funding rounds, and where’s Palantir’s S-1?

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast where we unpack the numbers behind the headlines.

This is Equity Monday, our weekly kickoff that tracks the latest big news, chats about the coming week, digs into some recent funding rounds and mulls over a larger theme or narrative from the private markets. You can follow the show on Twitter here, and myself here, and don’t forget to check out last Friday’s episode.

What was on the docket this morning? All sorts of good stuff, though the Sumo Logic S-1 did drop just after we wrapped. Here’s today’s rundown:

  • YC Demo day is this week, so make sure to stick around TechCrunch and Extra Crunch for all our coverage.
  • SPACs continue, with more automotive companies looking at alt-routes to the public markets. This time it’s Luminar. And, here’s the Bill Gurley post that we promised to link to.
  • E-commerce and on-demand are booming in China after we saw similar results via Uber and domestic e-commerce players.
  • The Fortnite-Apple brouhaha continues with more filings and even Microsoft weighing in. At the same time TikTok v. The United States appears set to go to court. (Zuck is behind some anti-TikTok Washington sentiment, it appears.)
  • The Palantir S-1 has gone missing. Where is it? Give it to us!
  • Dataiku has raised $100 million for its enterprise AI platform. Forbes has more.
  • Datasembly has raised $10.3 million in new capital for its IRL store data service. TechCrunch has more.
  • The Anti-Antitrust Club is live and you can read it here. We’re trying to find out who is taking on the biggest names in tech on purpose. Who would be so garishly bold? The Anti-Antitrust club!

Whew, with YC and Palantir this week and a chat with Twilio’s CEO it’s going to be an active few days. Ready?

Equity drops every Monday at 7:00 a.m. PT and Friday at 6:00 a.m. PT, so subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts.



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Meet the anti-antitrust startup club

When Congress called in tech CEOs to testify a few weeks ago, it felt like a defining moment. Hundreds of startups have become unicorns, with the largest worth more than $1 trillion (or perhaps $2 trillion). Indeed, modern tech companies have become so entrenched, Facebook is the only one of the Big Five American tech shops worth less than 13 figures.

The titanic valuations of many companies are predicated on current performance, cash on hand and lofty expectations for future growth. The pandemic has done little to stem Big Tech’s forward march and many startups have seen growth rates accelerate as other sectors rushed to support a suddenly remote workforce.

But inside tech’s current moment in the sun is a concern that Congress worked to highlight: are these firms behaving anti-competitively?

By now you’ve heard the arguments concerning why Big Tech may be too big, but there’s a neat second story that we, the Equity crew, have been chatting about: some startups are racing into the big kill zone.

They have to be a bit foolhardy to take on Google Gmail and Search, Amazon’s e-commerce platform or Apple’s App Store. Yet, there are startups targeting all of these categories and more, some flush with VC funding from investors who are eager to take a swing at tech’s biggest players

If the little companies manage to carve material market share for themselves, arguments that Big Tech was just too big to kill — let alone fail — will dissolve. But today, their incumbency is a reality and these startups are merely bold.

Still, when we look at the work being done, there are enough companies staring down the most valuable companies in American history (on an unadjusted basis) that we had to shout them out. Say hello to the “anti-antitrust club.”

Hey and Superhuman are coming after Gmail

Gmail has been the undisputed leader in consumer email for years (if not enterprise email, where Microsoft has massive inroads due to Exchange and Outlook). Startups have contested that market, including Mailbox, which sold to Dropbox for about $100 million back in 2013, but whenever a new feature came along that might entice users, Gmail managed to suck it up into its app.



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Conan is coming to Disrupt 2020

In 2010, TV show host Conan O’Brien was abruptly asked to give up the time slot he’d been handed just six months earlier by his longtime employer NBC. Instead, he famously gave the network the figurative finger, taking his act to the basic cable network TBS later that same year and — embraced by legions of fans who tweeted “I’m with CoCo” in the aftermath of the NBC fiasco — launching an online media company of his own, Team Coco.

Network executives might have tried laughing off these moves, but O’Brien has in subsequent years become more ubiquitous, and more popular, than ever because of them. While TV viewing has grown increasingly splintered, he has attracted 28.5 million Twitter followers, and Team Coco has garnered more than 8 million YouTube subscribers. Meanwhile, his nearly two-year-old podcast, “Conan O’Brien Needs a Friend,” is now among the most popular podcasts in the country.

O’Brien isn’t one to be complacent. Not only has he continued his TBS show over Zoom throughout the pandemic, hosting unstructured one-on-on interviews with a wide range of guests, but not a week has gone by that Team Coco hasn’t published O’Brien’s weekly podcast. This despite that in late July, O’Brien and his cohosts — Matt Gourley, the show’s producer, and O’Brien’s “trusty assistant” Sona Movsesian — affectionately announced they were taking a needed break from one other.

As he told Variety last year, the podcast “is a big part of people’s lives. They put on their earbuds, and you’re with them at the gym or on the subway. I never foresaw how much this show would mean to people.”

It’s partly because of O’Brien’s work ethic that we’re so ecstatic he’s joining us for this year’s TechCrunch Disrupt. We have a million questions for him, and we’re especially eager to talk about what he and his team have built so far with Team Coco — and where they plan to take the company in the coming years. More diversification seems to be in the cards, certainly. Among the other podcasts it has spun up, for example, are “Literally! With Rob Lowe,” and “In Bed with Nick and Megan.”

We also want to talk with O’Brien about working without a live audience this year for the first time; whether he ever worried that his visual brand of comedy might not work in podcast form; and how he thinks about some of the rich podcasting deals to be struck in recent years by Spotify.

Not last, we’d like to hear from O’Brien how his online momentum has him feeling about maintaining a TV show once his agreement with TBS expires at the end of 2022. As O’Brien — who has hosted a late-night show since 1993 — told Variety in that same interview, his own TV habits have changed completely in recent years. “I used to be someone who checked out late-night TV all the time. But I wouldn’t be watching me right now. I’d be binge-watching ‘Killing Eve.’”

You won’t want to miss this very special conversation with O’Brien, a self-described “national treasure” and “voice of the people.” (He adds in his Twitter profile, “Sorry, people.”)

Disrupt 2020 runs from September 14 through September 18 and will be 100% virtual this year. Get your front row seat to see O’Brien live with a Disrupt Digital Pro Pass or a Digital Startup Alley Exhibitor Package. We’re excited to see you there.



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SugarCRM acquires Node to gain predictive customer intelligence

SugarCRM announced this morning it has acquired customer intelligence startup, Node. The companies did not reveal the purchase price, but the deal has closed.

While Sugar gains a ton of AI expertise, it also adds a customer prediction element to the platform such as figuring out the customers most likely to convert or most likely to leave.

This puts it in more direct competition with Adobe and Salesforce, who have had intelligence layers that provide that kind of predictability for some time. CEO Craig Charlton says his company’s solution puts that kind of capability in reach of more companies.

“Sugar is democratizing AI, ushering in a new frontier in CX (customer experience) with its powerful combination of ​AI, time-aware and data enrichment, to drive business performance and enable predictability for companies of all sizes,” Charlton said in a statement.

Node snags two top AI researchers to advance AI-fueled search tool

Node CEO and founder Falon Fatemi says that the two companies had previously engaged commercially and immediately saw that it would make sense to come together. “The team at Sugar instantly saw the value of our prediction-as-a-service platform to accelerate time to market in putting the power of prediction into all of Sugar’s products across specific use cases that have challenged sales, marketing and service teams for decades,” Fatemi told TechCrunch.

Paul Greenberg, president of the 56 Group and author of CRM at the Speed of Light, says that the two companies match up well, and Node represents a valuable addition for Sugar. “Node fills a gap for SugarCRM adding engagement analytics and action at both ends of the business, and at the same time provides a market differentiator for them,” he said.

Node’s 30 employees will be joining the company, but Fatemi will not be going with them. Instead, she reports that she is moving on to start something new. “I’m moving onto a new venture and will share more details at the appropriate time,” she said.

Sugar has been around since 2004 and raised over $123 million along the way. Accel-KKR bought the company in 2018, and began a process of evaluating and overhauling it as private equity firms tend to do.

It brought in CEO Charlton to run things last year and started on a road of using acquisitions to fill in holes in the platform. This represents the fourth acquisition including three last year, according to Crunchbase data.

Node was founded in 2014 and has raised over $43 million, according to Crunchbase.

SugarCRM moves into marketing automation with Salesfusion acquisition



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Saturday, August 22, 2020

Palantir and the great revenue mystery

Welcome back to The TechCrunch Exchange, a weekly startups-and-markets newsletter. It’s broadly based on the daily column that appears on Extra Crunch, but free, and made for your weekend reading. You can subscribe to the newsletter here if you haven’t yet.

Ready? Let’s talk money, startups and spicy IPO rumors.

Palantir and the great revenue mystery

As I write to you on Friday afternoon, the Palantir S-1 has yet to drop, but TechCrunch did break some news regarding the impending filing and just how big the company actually is. Please forgive the block quote, but here’s our reporting:

In screenshots of a draft S-1 statement dated yesterday (August 20), Palantir is listed as generating revenues of roughly $742 million in 2019 (Palantir’s fiscal year is a calendar year). That revenue was up from $595 million in 2018, a gain of roughly 25%. […] Palantir lists a net loss of roughly $580 million for 2019, which is almost identical to its loss in 2018. The company listed a net loss percentage of 97% for 2018, improving to a loss of 78% for last year.

A few notes from this. First, those losses are flat icky. Palantir was founded in 2003 or 2004 depending on who you read, which means that it’s an old company. And it was running an effective -100% net margin in 2018? Yowza.

Second, what the flocking frack is that revenue number? Did you expect to see Palantir come in with revenues of less than $1 billion? If you did, well done. After a deluge of articles over the years discussing just how big Palantir had become, I was anticipating a bit more (more here for context). Here are two examples:

  • Reporting from TechCrunch that Palantir expected “more than $1 billion in contracts” in 2014
  • Reporting from Bloomberg that Palantir had “booked deals totaling $1.7 billion in 2015”

Notably, Palantir’s real revenue result, or one very close to it, made it into Business Insider this April. The reporting makes the company’s S-1 less of a climax and more of a denouement. But, hey, we’re still glad to have the filing.

The Exchange will have a full breakdown of Palantir’s numbers Monday morning, but I think what Palantir coverage over the years shows is that when companies decline to share specific revenue figures that are clear, just presume that what they do share is misleading. (ARR is fine, trailing revenue is fine, “contract” metrics are useless.)

Market Notes

The Exchange spent a lot of time digging into e-commerce venture capital results this week, including notes from some VCs about why e-commerce-focused startups aren’t raising as much as we might have guessed.

Overstock!

We got a chance to fire a question over to the CEO of Overstock.com on the matter, adding to what we learned from private investors on the same topic. So here’s the online retailer’s CEO Jonathan Johnson, answering our question on how many smaller vendors are signing up to sell on its platform during today’s e-comm boom:

We have had increased demand to sell on Overstock and we are adding new partners daily. To protect the customer experience, we have become more selective and have increased the requirements to become a selling partner on our site. Our customers’ experience is critical to our long-term success and if partners cannot perform to our operational standards, we do not allow them to sell on our site.

We care because Shopify and BigCommerce are stacking up new rev, and we were curious how widely the e-commerce step-change from major platforms extended. Seems like all of them are eating.

How today’s evolving economic landscape isn’t working out better for e-commerce-focused startups is still a surprise. Normally when the world changes rapidly, startups do well. This time it seems that Amazon and a few now-public unicorns are snagging most of the gains.

Airbnb!

Anyhoo, onto the Airbnb world; we have a few data points to share this week. According to Edison Trends data that was shared with us, here’s how Airbnb is doing lately:

  • Per Edison Trends, “Airbnb July spend was 22% higher than it had been in 2019” in the United States.
  • From the same source, Airbnb has seen U.S. spend rise around 10% week-over-week “increase in customer spending” since April 27th.

This explains why the company is prepping to go public sooner rather than later: The second-half of Q2 was a ramp back to normal for the company, and July was pretty good by the looks of it. If Airbnb is worth what it once was is not clear, but the company is certainly doing better than we might have expected it to. (More on the comeback here.)

For more on the big unicorn IPOs, I wrote a digest on Friday that should help ground you. I can say that with some confidence, as I wrote it to ground myself!

Various and Sundry

Finally some loose ends and other notes like an after-dinner amuse-bouche:

  • A PE deal caught our eye, namely that the Williams Formula 1 team has been sold to Dorilton Capital. We had two thoughts: First, who is that. And second, it’s all good so long as they make the car faster but still slower than Haas F1, the official team of this newsletter, I’ve just decided. (Note to F1 lawyers: I am kidding, please don’t sue.)
  • The folks at Sensor Tower sent over some fintech data this week that we tucked into our pocket for this newsletter. According to the data and analytics firm, “the five largest mobile payment apps saw their average monthly active users grow 41.5% year-over-year in 1H20 when compared to 1H19” for “Cash App, Venmo, PayPal, Zelle, and Google Pay.”
  • Now, we’ve covered fintech often on The Exchange because it matters. But we’ve mostly been covering the startup/unicorn side of things. The above growth rates for some of the incumbent-led apps was a surprise, with faster growth than we would have guessed.
  • If momentum from the majors is good or bad for startups, we leave to you to decide.
  • Robinhood raised more money on the back of its huge revenue gains.
  • Until the Palantir brouhaha, the lead story of our missive today was going to be about BlockFi, which we’re still working to understand. The crypto outfit just raised more money, so we got curious. I wound up chatting with the CEO on Twitter about, you know, what BlockFi is. Turns out it’s like a credit union, but in the crypto space. That seems fair enough. Credit unions work! Maybe this will, too! We have some questions into the company, the answers to which we might post if they are interesting. (The company has detractors, as well.)
  • I made a bad bet.
  • The Exchange chatted with a number of VC firms this week, including Tribeca Venture Partners for the first time. We caught up with Brian Hirsch from the firm, who told us a bit about the SaaS market (doing better than anticipated pre-COVID thanks to “rocket fuel” from the accelerating digital transformation) and the future of New York and cities in general (going to be fine long-term). We’ll cut out the best bits from the chat for next week if we have time.

And we’ll wrap with a tiny note from Greg Warnock, managing director at Mercato via email about the late-stage venture capital market. We asked for “notes on current valuation trends, in particular re: ARR/run rate multiples.” Here’s what we heard back:

I think valuations are correlated with economic activity and certainly something like COVID would qualify, but it’s very much a lagging indicator. It takes a while for entrepreneurs’ expectations to shift. Once they feel like the economy has moved in a permanent way, they begin to rethink. The first thing that they experience a little bit more urgency. They start from a belief that they can raise money any time they want, from anyone they want. Soon they realize there are fewer investors in market, that those opportunities appear less frequently, and each one should be managed more carefully. From there they go to thinking about terms. They might have to be flexible around some terms or some construct. Finally, they go to just fundamentally thinking about valuation in terms of multiples.

Going back to my first comment about economic factors being a lagging indicator, COVID related shocks haven’t moved through the system yet. It will take something more like a year for all the expectations to shift. My experience is that a shift in the economy from an investor standpoint creates a flight to quality. Companies with lackluster performance are first to feel lack of options in fundraising and exits. High performing businesses are the last ones to experience a change in valuation multiples. It disproportionately affects average businesses more quickly and more dramatically than high quality businesses which may feel no significant effects.

Hugs, fist bumps and good vibes,

Alex



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Startups Weekly: Will future unicorns go public sooner?

The public markets are staying receptive to tech IPOs, and tech unicorns are trying to recover from pandemic damage, polish up their financials, and head back towards the starting gates. This week, it’s Airbnb and Palantir, finally. Both have been startup icons of the past decade, and literally helped define the term “unicorn.” Now, both are illustrating the challenges that can come from sticking to private funding for years when going public was feasible.

First up, the travel rental company filed confidentially on Wednesday for a public offering, which means we’ll probably get a look at the numbers after Q3 is accounted for, as Alex Wilhelm has been covering. It had eventually decided to go public this year, then the pandemic reshaped its business and forced a down-round and mass layoffs. Now, it says its business has been booming again, and at the expense of some incumbents. The cost-savings plus the fresh growth potential could prove an exciting combo to public markets.

Palantir, meanwhile, appears headed to an IPO soonish judging by the S-1 screenshots that Danny Crichton scooped yesterday. However, the oldest unicorn (17 years) is still losing hundreds of millions every year, it still has a concentrated group of customers for its data and consultancy products, and its commercial business is still relatively smaller than government. The more positive financial news it has to offer? Government revenue lines have been up this year, apparently related to more pandemic demand, and the commercial side had been growing since before then. It is also working to manage its stock price, Danny hears, by doing a direct listing that unusually comes with a lock-up period for employees.

There were many reasons for unicorns to stay private this past decade, including huge checks, exciting growth, often-friendly terms and a general lack of scrutiny. Almost nobody actually thought a pandemic would affect everything like this. And without the pandemic, maybe the easy hindsight would be that the slow pace to IPO was the right one? Instead, each company is having to make decisions that damage its precious pool of talented employees and carefully nurtured culture.

In this scary new decade, founders who aspire to succeed on the scale of Airbnb and Palantir may see public markets as a less risky way to reward shareholders and fund future growth?

Or maybe more startups will be less interested in big equity rounds in the first place? Danny talked to one founder for Extra Crunch who has gone this route successfully with SaaS securitization.

Finally, check out Alex’s overview of what other companies are on the IPO track now over on Extra Crunch. These include: Asana, Qualtrics, ThredUp, Ant Financial, Affirm and once you get past this calendar year, many many more. 

Facade of the Creamery

(Photo by Smith Collection/Gado/Getty Images)

Farewell to The Creamery

In another sign of the changing times, a prominent local coffee shop for startups in San Francisco has closed up. Yes, The Creamery is done, sooner or later to be bulldozed for a development that has been years in the works. My former TechCrunch colleague Ryan Lawler came back to write a guest requiem for us. Here’s the start, but I suggest reading to the end to fully experience throat-lumping nostalgia about a certain time you didn’t know you were going to miss:

I don’t remember the first time I went to The Creamery,  probably sometime in early 2012.

I don’t remember the last time, either, although undoubtedly it was sometime last year, on a day when I had an extra five minutes to spare before boarding the Caltrain for my morning commute.

And I barely remember any of the other hundreds of times I stopped in to grab a coffee, have lunch with a friend or meet a possible source during my years at TechCrunch, which conveniently had an office just over a block away.

The Creamery was not a place you went for the memories. It was located firmly at the apex of convenience and comfort — which is why, for a certain period of about five years from the early to mid-teens of the third millennium, it was the perfect place for the SF technorati to see and be seen.

It’s also why, after 12 years of operating from one global recession to another, it’s shutting its doors for good….

Image Credits: Dennis Lane / Getty Images

Five investors talk about the real no-code opportunities

In our latest Extra Crunch investor survey, Alex teamed up with Lucas Matney to find where no-code concepts are actually having a big impact (versus just sounding exciting, which they do already). Here’s Laela Sturdy with CapitalG:

I don’t think it’s over-hyped, but I believe it’s often misunderstood. No code/low code has been around for a long time. Many of us have been using Microsoft Excel as a low-code tool for decades, but the market has caught fire recently due to an increase in applicable use cases and a ton of innovation in the capabilities of these new low-code/no-code platforms, specifically around their ease of use, the level and type of abstractions they can perform and their extensibility/connectivity into other parts of a company’s tech stack. On the demand side, the need for digital transformation is at an all-time high and cannot be met with incumbent tech platforms, especially given the shortage of technical workers. Low-code/no-code tools have stepped in to fill this void by enabling knowledge workers — who are 10x more populous than technical workers — to configure software without having to code. This has the potential to save significant time and money and to enable end-to-end digital experiences inside of enterprises faster….

If you look at large businesses today, IT departments and business units are perpetually out of alignment because IT teams are resource constrained and unable to address core business needs quickly enough. There just isn’t enough IT talent out there to meet demand, and issues like security and maintenance take up most of the IT department’s time. If business users want to create new systems, they have to wait months or in most cases years to see their needs met. No-code changes the equation because it empowers business users to take change into their own hands and to accomplish goals themselves. The rapid state of digital transformation — which has only been expedited by the pandemic — requires more business logic to be encoded into automations and applications. No code is making this transition possible for many enterprises.

(Photo by Michael Kovac/Getty Images for Vanity Fair)

Chamath Palihapitiya’s latest act is a tech holding company empire

After being early to the modern SPAC trend, long-time investor and former Facebook executive Palihapitiya has an additional master plan in the works. It is sort of like the SPAC plan but with even fewer other investors to disagree with. Natasha Mascarenhas has the details:

Hustle is Social Capital’s third acquisition in the past three years. In 2018, Social Capital bought a healthcare business that has a repository of data around human physiology. Last year, the firm scooped up a mental health startup that’s centered around software-based treatments and tracks how users progress. Palihapitiya declined to disclose the names of either investment, citing competitive advantages in keeping them out of the press for now.

“I like businesses that build non-obvious data links,” he said, noting that it is unlike AI, machine learning and other futuristic technologies. Although his SPAC returns could fuel acquisitions, he says that his deals have been funded through personal capital.

Palihapitiya’s long-term strategy for Hustle is to create an empire around it. He plans to acquire auxiliary businesses that see $5 to $15 million in ARR, consolidate them, and “now all of a sudden, you can see us getting to hundreds of millions of ARR.”

The Hustle deal closed in about a week. He says that investing out of a permanent balance sheet of his own capital lets him underwrite decisions faster than a traditional venture capital firm, which lines up with the investor’s general anti-VC sentiment. He pointed to Credit Karma and Intuit’s merger that is yet to close. “We’re still waiting for that deal,” Palihapitiya said. “You know, I couldn’t write an $8.8 billion acquisition myself. But I could write a $5 billion one.”

Caryn Marooney, right, vice president of technology communications at Facebook, poses for a picture on the red carpet for the 6th annual 2018 Breakthrough Prizes at Moffett Federal Airfield, Hangar One in Mountain View, Calif., on Sunday, Dec. 3, 2017. (N

(Nhat V. Meyer/Bay Area News Group)

Caryn Marooney explains how to get people caring about your startup

The problem is not new, of course, but Lucas got fresh insights from former Facebook PR leader Caryn Marooney about the right strategies to solve the problem, and put together an explainer for Extra Crunch. Here’s an excerpt:

Getting someone to care first depends on proving your relevance. When founders are forming their messaging to address this, they should ask themselves three questions about their strategy, she recommends:

  • Why should anyone care?
  • Is there a purchase order existing for this?
  • Who loses if you win?

These questions get to the root of what you’re providing, whether there’s a customer and who you’re up against. From there they can also help companies identify how to broaden their relevance in the face of new developments in the market.

“As a startup you start with no relevance,” she says. “So your relevance comes from: you’re a founder people know, you’ve come from a company people care about or you’re in a space that’s already relevant and people want to know about, or you’re about to kill a competitor that people really care about, or you have customers where you sort of get the relevance from the customers.”

Around TechCrunch

Cloudflare’s Michelle Zatlyn to discuss building a company with a bold idea at TechCrunch Disrupt

Submit your pitch deck to Disrupt 2020’s Pitch Deck Teardown

The founders of Blavity and The Shade Room are coming to Disrupt 2020

Sign up to interview with accelerators before Disrupt 2020

Students get 60% off passes to Disrupt 2020

Get a free annual Extra Crunch membership when you buy a Disrupt 2020 pass

Announcing the all new, virtual agenda for TC Sessions: Mobility

Investors Reilly Brennan, Amy Gu and Olaf Sakkers coming to TC Sessions: Mobility 2020

CrunchMatch supercharges virtual networking at TC Sessions: Mobility 2020

Join Twilio’s Jeff Lawson for a live Q&A August 25 at 2:30 pm EDT/11:30 am PDT

Across the week

TechCrunch

Private space industrialization is here

China is building a GitHub alternative called Gitee

There’s no frontrunner to be found among the TikTok alternatives

If Oracle buys TikTok I’ll go to Danny’s house and eat his annoying Stanford sweatshirt

Here are four areas the $311 billion CPPIB investment fund thinks will be impacted by COVID-19

Extra Crunch

Founders can raise funding before launching a product

Max Levchin is looking ahead to fintech’s next big opportunities

How tech can build more resilient supply chains

Dear Sophie: How can I transfer my H-1B to my startup?

PopSugar co-founder says pandemic will create ‘a huge windfall’ for digital mediate

#EquityPod

From Alex:

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast (now on Twitter!), where we unpack the numbers behind the headlines.

What happens when the entire podcast crew is a bit tired from, you know, everything, and does its very best? This episode, apparently. A big thanks to Chris Gates for helping us trim the fat and make something good for you.

Before we get into the topics of the week, don’t forget that Equity is not back on YouTube  most weeks, so if you wanted to see us do the talking with some fun extra from the production team, you can do so here. More to come once I get my new external camera to work.

That done, here’s what Natasha and Danny and I got into this week:

  • The public markets are afire these days with Apple reaching $2 trillion in market cap, and Tesla’s stock doing all sorts of odd things. In short, stocks have only gone up for a while and that means there’s warm, nigh-stuffy temperatures around assets of all types.
  • This is leading to a surge in liquidity, unsurprisingly, as asset managers of all types look to take advantage of the times. So, Asana is prepping a direct listing, Airbnb has filed privately and ThredUp is eyeing an early-2021 IPO. Around the same time as Coinbase, we’d reckon.
  • Airbnb banned parties as well, which wound up being the title of the show.
  • And SPACs are still happening in rapid-fire fashion. The Equity crew is not super impressed about the whole affair, but I’ll say that with Paul “Fucking” Ryan involved, it’s probably a sign of the top of the market.
  • And capping the liquidity chat, Natasha ran us through what Chamath is up to now, and Danny rabbited on about Kabbage.
  • Funding rounds! Welcome raised a $1.4 million check that I covered, Labster raised $9 million that Natasha wrote about, Carrot Fertility picked up $24 million that we all thought was pretty smart and our friends at Crunchbase News wrote about PadSplit, which is honestly neat but we ran low on time after spending too much time on SPACs. Check them out here.

Whew! We’re doing a lot over at TechCrunch.com, so, stay tuned and know that if we were a bit frazzled this week it’s because we’re working our backends off to bring you neat things. You will dig ’em.

OK, chat Monday, a show that we’re already planning. Stay cool!

Equity drops every Monday at 7:00 a.m. PT and Friday at 6:00 a.m. PT, so subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts.



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