Facebook Tests “Saved Replies,” A Tool That Lets Pages Respond To Customers With Canned Messages

 Facebook is testing a new feature called “Saved Replies,” which will allow business Page owners the ability to write, save and then re-use canned messages when communicating with their customers over Facebook. The addition will save businesses time when handling incoming customer service inquires and responding to other customer feedback via the site. The feature, which is… Read More

from TechCrunch » Social http://ift.tt/1zf6qQn Facebook Tests “Saved Replies,” A Tool That Lets Pages Respond To Customers With Canned Messages Sarah Perez http://ift.tt/1AJgDpt
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