Facebook will now allow businesses to deliver automated customer support, ecommerce guidance, content, and interactive experiences through chatbots. By providing utility through its huge developer and business ecosystem, Facebook could boost loyalty with Messenger, one-up SMS, and keep up chat competitors like Kik, Line and Telegram that have their own bot platforms. This confirms… Read More
from Social – TechCrunch http://ift.tt/1Wq5Fxb Facebook launches Messenger platform with chatbots Josh Constine http://ift.tt/1Q4Vw1j
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