Facebook simplifies confusing chatbots with buttons, not text commands

 “What do I type?” is the big question making chatbots hard to use. So today Facebook Messenger is giving chatbot developers new “Quick Reply” buttons and persistent menu options to make their bots easier to navigate. Messenger bots can also now send videos, audio, GIFs, and files so they can encompass wider range of use cases. People can now rate bots with one to five… Read More

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