Facebook Empowers Pages To Provide Customer Support Over Private Messages

 A business publicly debating customer problems on their Facebook Page’s wall is a recipe for a PR disaster. So today Facebook is giving Pages more options for privately messaging people who complain. Along with its Businesses On Messenger program, Facebook is squarely aiming to usurp telephones as the channel for customer support. Starting today, business Pages will be able to… Read More

from TechCrunch » Social https://tctechcrunch2011.files.wordpress.com/2015/08/facebook-pages-messages.png?w=680 Facebook Empowers Pages To Provide Customer Support Over Private Messages Josh Constine http://ift.tt/1JMsbuv
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